Crisis and Emergency Services Program Manager
Crisis and Emergency Services Program Manager
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$ 91320 - 118728
1 Vacancy
Job Description
Department Information
This position is open to current Colorado residents only.
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Description of Job
Hybrid 1 - 4 days per month in office for meetings.This is subject to change due to the BHAs needs.
8-5 Monday through FridayPlease note: These working arrangements are subject to change.
Serves as the strategic leader for behavioral health crisis services and emergency services including leading and supervising a team of staff who provide representation and training for substance use involuntary commitments. It uses this expertise to provide training and technical assistance to contractors providers and stakeholders to represent BHA on different interagency and intra-agency groups and committees and maintains a working knowledge of systems and funding that support the provision of crisis and emergency services to Coloradans. This position provides subject matter expertise and team leadership regarding the delivery of services and supports to people experiencing a behavioral health crisis to include those needing emergency and involuntary commitment and behavioral health transportation. This is the manager within the Adult Behavioral Health Continuum Division whose team has responsibilities for individuals who are on substance use disorder involuntary commitments supporting the BHASOs in building an effective statewide infrastructure for crisis services including regional walk in centers and crisis stabilization units and mobile crisis services and respite care as well as behavioral health secure transport support.
Integrating these services into the existing landscape of emergency departments emergency medical response and law enforcement response requires keen system knowledge and awareness of national best practices and emerging trends. The purpose of expanded behavioral health crisis services is to provide a better systemic response when someone is experiencing a behavioral health crisis including those who are in need of involuntary treatment for substance use. Increasing public safety is a primary goal while decreasing utilization of emergency departments psychiatric hospitals overutilization of 911 and incarceration.
This position provides subject matter expertise and assists the BHA Quality and Standards team with revisions of the Behavioral Health Administrations treatment rules and regulations outlined in 2 CCR 502-1 Behavioral Health Provider Rules. Additionally this position assists with the BHA Quality and Standards team by providing consultation on complaints and licensing monitoring visits related to crisis and emergency services.
This position also provides subject matter expertise to the BHA BHASO Division and BHASOs to assist in the revisions of Statements of Work related to crisis services as well as involuntary commitment for substance use. This position is responsible for providing subject matter expertise to create and/or revise documents related to crisis and emergency services to include updating national reporting documents annually various BHA related documents and SAMHSA related needs. This position is also responsible for managing direct contract management of programs that are adjacent to crisis and emergency services that are not managed through BHASOs such as veterans mental health programs.
Duties of the position:
Crisis and Emergency Services Program Management Supervision & LeadershipThis position serves as the strategic leader for behavioral health crisis services and emergency services.
This position provides subject matter expertise and team leadership for services and supports to youth and adults experiencing behavioral health crises including those needing emergency and involuntary commitment and behavioral health transportation.
This position leads and supervises a team of staff providing representation and training for substance use involuntary commitments.
Crisis and Emergency Services Technical AssistanceProvide technical assistance and consultation to BHASOs contractors providers and stakeholders regarding crisis and emergency services best practices.
Maintain working knowledge of systems and funding that support the provision of crisis and emergency services to Coloradans.
State and National Reporting Standards and Document ManagementThis position provides subject matter expertise and assists the BHA Quality and Standards team with authoring revisions of the Behavioral Health Administrations treatment rules and regulations authoring the revisions of Statements of Work related to crisis services and involuntary commitment for substance use.
Create author and/or revise documents and presentations related to crisis and emergency services.
Contract Management (Non-BHASO Programs)
This position directly manages contracts for programs adjacent to crisis and emergency services that are not managed through BHASOs such as veterans mental health programs.Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Experience Only:
Eight (8) years of relevant experience in Crisis and/or Involuntary Substance Use Services assigned to this position
Or
Education and Experience:
Masters in a Behavioral Health Field and/or relevant experience in Crisis and/or Involuntary Substance Use Services related to the work assigned equal to eight (8) years
Preferred Qualifications:Masters degree in a behavioral health field
Preferred License in a behavioral health field
Experience supervising subordinate staff
- This position is delegated as a hybrid position. The employees must maintain a home office and workstation free of distraction.
internet and possibly phone to complete required job duties or report to the office when needed. - Standard Background Name check TRAILS CMS and JBITS
- Current/Valid and unrestricted US Drivers License
- The position is to travel to meetings and/or conferences as needed.
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to ; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at under Rules.
A standard appeal form is available at: If you appeal your appeal must be submitted in writing on the official appeal form signed by you or your representative and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director Attn: Appeals Processing 1525 Sherman Street 4th Floor Denver CO 80203. Fax: . Phone: . The ten-day deadline and these appeal procedures also apply to all charges of discrimination.Supplemental Information
For additional recruiting questions please contact @
About Us:
If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of addition to a great location and rewarding and meaningful work we offer:
- Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
- Medical and dental health plans
- Employer supplementedHealth Savings Account
- Paid life insurance
- Short- and long-term disability coverage
- 11 paid holidays per year plus vacation and sick leave
- BenefitHubstate employee discount program
- Employee Wellness program MotivateMe
- Excellent work-life programs such as flexible schedules training and more
- Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Nancy Schmelzer at or call 1-.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
Manager
Employment Type
Full-Time
