Sr Business Process Manager, Scalable Process Improvement Specialist, AWS, Global Deal Strategy and Programs

AWS Global Deal Strategy and Programs (GDSP) is seeking a Sr. Mechanisms and Scale Specialist to drive lasting scalable improvements across the organization. You will be responsible for creating implementing and refining durable mechanisms and mental models that enable GDSP to scale efficiently while maintaining consistency and high standards.

This role requires customer facing experience in a Sales organization. You will need strong project management capabilities and advanced analytical skills to examine existing workflows identify bottlenecks and implement solutions that scale processes and drive operational excellence. Experience with data analysis tools and the ability to translate data insights into actionable recommendations is essential.

You will take ownership of complex initiatives aligned with GDSPs strategic goals implementing unified processes and defining standard operating procedures across the organization. This includes managing multiple concurrent projects establishing clear milestones and delivering measurable results through data-driven decision making.

You will spearhead standardization and continuous improvement initiatives going beyond creation to encompass the critical task of embedding these processes within the organizational fabric and driving their adoption across all levels.

This role is pivotal in building and growing the foundation for consistency through the identification execution and delivery of scale-oriented initiatives.

You will be a systems thinker passionate about creating scalable solutions comfortable operating in ambiguity and as adept at seeing the big picture as they are diving into details.

Key job responsibilities
- Establishing and maintaining organizational communication standards
- Managing and executing large-scale process improvement projects
- Assessing and deploying processes that leverage AI tools to enhance productivity
- Helping establish a centralized function to support leaders in driving results
- Conducting detailed analytics to identify trends patterns and improvement opportunities
- Addressing repeatable needs across the organization
- Identifying areas to help drive positive behaviors and improve alignment across teams
- Creating scalable repeatable solutions that empower leaders and teams to work more effectively


About the team

At AWS the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements which guide ** transformative deals with industry leaders and Private Pricing Programs & Experiences which scales and optimizes pricing solutions across our diverse customer base. Within GDSP you will develop deep expertise in cloud economics hone your strategic thinking and directly impact AWSs market leadership while working with cutting-edge technologies and global clients

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree
- Experience developing strategies that influence leadership decisions at the organizational level
- 5 years of program or project management experience in a customer-facing organization

- Experience interpreting data and making business recommendations
- Advanced excel skills
- Experience with process automation technology and tooling solutions
- Change Management certification
- Project Management certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133200/year in our lowest geographic market up to $220200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.