Receptionist / Admin

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About JLL

Were JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning occupying and investing in real estate.

If youre looking to step up your career JLL is the perfect professional home. At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL!

Key Responsibilities

• Welcome visitors by greeting them in a warm courteous and friendly manner seeking to anticipate their needs.

• Manage sign-in process for vendors and visitors with professionalism and hospitality.

• Answers incoming calls in a professional manner transferring them where appropriate and/or answering any enquiries.

• Ensure prompt and appropriate follow up action is taken where necessary with regards to messages or enquiries noted.

• Efficiently manage all meeting room calendars and incoming booking requests.

• Ensure that rooms are prepared and cleared before and after all meetings.

• Assist in the organisation of any requirements for room bookings including catering requests.

• Maintain internal directories and the reception manual updating regularly as business changes occur.

• Assist with building issues where appropriate (setting up Wi-Fi issuing passes).

• Ensures security and confidentiality measures are always adhered to.

• Manage the reception email inbox responding to emails accurately and efficiently.

• Process and issue security cards for temporary and permanent staff.

• Set up telephone extensions.

• Provide administration support to the FM team at Posts including booking of SRP appointments ordering stationery and other such administration functions that arise.

Skill & Experience

• Previous experience within a customer service environment providing reception services to the highest standard.

• Good working knowledge of MS Word Excel & Outlook.

• Excellent verbal and written communication skills.

• Excellent spoken English and local language.

• Professionalism and competency when interacting with clients visitors and answering incoming calls.

• Ability to handle complex instructions.

• Excellent computer skills and the ability to learn new systems and platforms.

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.