Cat Intake & Medical Technician (Temporary)
APA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austins most dynamic and beloved nonprofits. The organization leads the No Kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues treats and adopts out 10000 homeless dogs and cats each year providing the safety net for Austins most at-risk shelter pets which helps Austin to be a No Kill city while also assisting other communities in saving homeless animals. The organization is distinguished by its large volunteer workforce and the scrappiness of its grassroots and its non-traditional community-based animal rescue work.
The organization continues to innovate best practices to save lives and spreads its impact by offering resources and mentorship related to its renowned lifesaving model through American Pets Alive! APA!s national 2020 American Pets Alive! began the Human Animal Support Services (HASS) - an innovative initiative aimed at rethinking the traditional model of animal sheltering. It focuses on supporting both people and pets in the community to reduce the number of animals entering shelters and improve outcomes for both. The project encourages collaboration between animal welfare organizations and community-based services with a goal of providing personalized proactive support that positions animal welfare as a social service.
BRIEF POSITION SUMMARY/OVERVIEW: The Cat Intake and Medical Technician plays a key role in advancing the goals of APA!s Cat and Medical Programs with a focus on medical intake and onsite Town Lake Animal Shelter cats. This position contributes directly to APA!s mission to increase the live release rate across Texas by supporting a sustainable inclusive and high-impact model for cat lifeaving and medical care.
The Cat Intake and Medical Technician is responsible for managing their daily responsibilities maintaining clear priorities and delivering consistent high-quality work that aligns with APA!s values and goals. This includes staying organized using data or feedback to inform decisions and following through on key tasks and responsibilities with minimal oversight. This is a hands-on mission-driven role focused on results reliability and teamwork.
APA! is a volunteer-powered organization so every staff member is expected to work alongside and support volunteers. The Cat Intake and Medical Technician collaborates closely with volunteers to complete day-to-day tasks helps create a positive and inclusive environment and actively contributes to a culture of shared effort and mutual respect.
This position may involve shift flexibility weekend hours and responsiveness during times of high need.
Every individual at APA! is responsible for working in collaboration with volunteers; making sure volunteers are recruited trained and feel impactful through their efforts at APA!. A core part of this role is creating a welcoming and empowering experience for volunteers including assisting with onboarding training and volunteer engagement as part of the day-to-day workflow.
ESSENTIAL FUNCTIONS GRADE 2 LEVEL 1 - Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive welcoming environment
- Work alongside volunteers to complete daily tasks ensuring the work is shared and collaborativenot siloed
- Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
- Help retain volunteers by offering encouragement guidance and feedback during shared work
- Recommend strong volunteers for deeper involvement or specialized roles to your supervisor or volunteer manager
- Contribute to a positive culture by recognizing volunteer contributions through appreciation gratitude and shoutouts
- Help set volunteers up for success by clearly explaining tasks providing hands-on guidance and offering in-the-moment support
- Treats animals with the highest level of compassion and consideration at all times.
- Works professionally with all staff volunteers and visitors
- Arrives to work on time and ready to work for all shifts and stays for the duration of all shifts to support other tasks if needed and unless otherwise scheduled.
- Performs an intake exam on all new intake cats and follows APA! Medical Intake including blood draws perform point-of-care diagnostic tests perform ringworm checks using a woodslamp administer vaccines oral medications topical medications and perform other subcutaneous and intramuscular medications and other intake procedures as needed
- Follow all APA! Medical Protocols and SOPs
- Follow all APA! General SOPs
- Based on APA Medical Protocols elevates medical concerns to Clinic Managers Veterinarians and Medical Directors
- Administers medications as indicated in APA! Medical Protocols to cats as prescribed and within the required timeframes
- Able to identify common illnesses injuries and general health concerns and respond and treat according to APA! Medical Protocols
- Learn and understand the uses of all medications in the APA! Medical Dose Chart
- Maintain accurate medical records for all work performed in a timely manner.
- Communicate any delays in record keeping with the manager and other departments as needed.
- Transport cats to and from the Intake Room to adoption and treatment centers at APA!
- Triage and respond to emergency situations
- Assist colleagues in other clinic positions as outlined by management and as scheduled in Paycor
- Provide care and medications to cats in the Calicivirus Isolation ward.
- Other clinic duties as assigned.
- Job duties may include some or all of the above and other duties as assigned by manager
GRADE 2 LEVEL 2 All of the above plus:
- Provide written prescriptions and instructions for fosters and adopters.
- Learn and do Microscopy: fecals skin scraping cytology
- Diff Quick Staining
- Perform and read PCV/TP/BG
- Able to read glucose curves
- Perform blood glucose tests and administer insulin to diabetic cats.
- Knowledgeable on neonatal policies
GRADE 2 LEVEL 3 All of the above plus:
- Able to sedate cats as needed
- Able to administer oxygen
- Basic understanding of blood work results
- Assist with training Grade 2 Level 1 Medical Technicians on Cat Team protocols.
OTHER FUNCTIONS:
- Must demonstrate dependability accountability time management use of reasoning and good judgment skills
- Attend and participate in all required training sessions and meetings
- Maintain open and consistent communication with Program Manager or designee supervisor and other colleagues
- Partner with Volunteer Managers to learn about the volunteer programs and support volunteers interested in your department on an ongoing basis
- Able to react to change productively and perform other related duties as assigned
- Able to work evenings weekends and holidays as needed
- Able to work in a high-volume fast-paced high-stress environment
- Comfortable working autonomously when given goals and deadlines
QUALIFICATIONS SKILLS & EXPECTATIONS:
- Committed to embodying APA!s Core Values: Innovation Respect Drive Resourcefulness and Inclusion and cultural values: Humble Hungry Smart
- Commitment to APA!s customer experience expectations
- Passion for working well with staff volunteers and customershelping all individuals feel successful appreciated and connected to APA!s mission
- Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
- Comfortable working cross-functionally and serving as a liaison between volunteers customers and team members
- Effective written and verbal communication skills; able to interpret rules procedures and instructional materials
- Self-starter with strong time management; able to work independently and collaboratively
- Excellent interpersonal skills; maintains a calm and professional presence in all situations
- Strong attention to detail and high standards for quality
- Adaptable to change and able to perform related duties as needed
- Dedicated to delivering an exceptional and inclusive customer experience
PHYSICAL JOB REQUIREMENTS:
- Must be able to routinely lift 40-50 pounds
- Must be able to work around animals (including diseased injured and/or potentially aggressive animals) loud noises chlorine or other chemicals and inclement weather
- Must be able to comfortably interact with cats/dogs of various health levels including cats who may carry zoonotic diseases such as ringworm scabies intestinal parasites etc.
- Must be able to walk big dogs that pull and jump
- Able to be on your feet for multiple hours of the day
- Must be able to visually observe people and animals from up to 150 feet away
- Ability to hear normal speech at close contact and shouting up to 150 feet away with the ability to hear and discern dog vocalizations both soft and loud
- If reasonable accommodations are requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship to the organization.
WORK ENVIRONMENT:
- Uses own transportation to travel and transport
- Work is normally performed inside; some outside work is required
- Exposure to unpleasant odors and noises.
- Exposure to bites scratches and animal waste
- Possible exposure to contagious diseases
- Occasional after-hours or weekend work may be required to support program needs
TIME COMMITMENT:
- This is a full-time temporary position with an average of 40 hours per week for up to 90 days. Any extension beyond that period will be provided in writing based on business needs.
- Shift and schedule flexibility is required as weekly schedule is subject to change
- Able to work evenings weekends and holidays as needed
WORKING RELATIONSHIPS: This position reports directly to Medical Clinic Leadership and Medical Director or another individual designated by APA!.
LOCATION(S):
- APA! Main - Town Lake Animal Center 1156 West Cesar Chavez Austin TX 78703
- May travel to offsite locations as needed
BENEFITS: All employees are eligible for access to an Employee Assistance Program Discounted Perks Programs fully subsidized Pet Insurance and time off incentives.
EQUAL EMPLOYMENT OPPORTUNITIES AND ACCOMMODATIONS STATEMENT Austin Pets Alive! is an equal employment opportunity employer and we value having staff who come from communities that are most impacted by the issues we engage on. We especially encourage people of color LGBTQ people women transgender and gender non-conforming people and people with disabilities to apply.
Austin Pets Alive! does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other characteristic protected by applicable law. Austin Pets Alive! is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity community focus and innovation.
APA! is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation please contact Talent Acquisition at at least one week in advance of your interview.
| Required Experience:
IC