Guest Services Associate
Guest Services Associate
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Job Description
Role Brief:
We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks such as greeting guests upon arrival assisting them in their purchase handling inquiries and requests providing information about the offers resolving complaints or issues and maintaining a welcoming and professional atmosphere.
Key Responsibilities
Greeting & Welcoming Guest.
Enhancing Guest Satisfaction
Knowledge on products promotions & offers
Upselling of products
Following SOP laid by the organisation
Maintain cleanliness of the outlet all the time.
System handling of billing
Inventory management.
Handling guest grievance
Collaborating with team members to achieve targets
Candidate Profile:
Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience.
Good Communication Skills
Team Player
Result oriented with high level of motivation for self-growth
Well groomed & presentable
Required Experience:
Junior IC
Employment Type
Full-Time
