Service Area Coordinator
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Job Location:
Normal, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
16-08-2025
Vacancies:
1 Vacancy
Job Summary
Service Area Coordinator
Work type: On Campus
Location: Normal Illinois
Title: Service Area Coordinator
Division Name: Student Affairs
Department: University Housing Services
Campus Location: Normal IL
Job Summary
The Service Area Coordinator (SAC) provides leadership and administration for student workers within an area of campus conjunction with the Residence Hall Coordinators and Area Coordinators the SAC assists with supervising and maintaining a comprehensive inclusive residential living program for students and a developmental program for paraprofessional staff and student leaders. The SAC provides administrative leadership for developing a living-learning community/residential area. The SAC is responsible for the daily administration of the residence hall facilities operations and programs has an opportunity to serve on one University Housing Services Professional Staff Standing Committee and assists in projects designed to enhance the quality of student life for residence hall students. The SAC will strive to create a residential environment conducive to living and SACis part of a 24/7/365 on-call/duty coverage with university staff for the residential communities.
This is a 12-month full-time live-in position with an annually renewable contract for a maximum of five (5) years.
Additional Information
Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment. Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety.
All meal plan benefits are taxable and provided for business purposes and the benefit of the employer in the performance of duties assigned and as such may be changed as needed.
The incumbent will be held financially accountable for keys.
The incumbent could be assigned to a new residential area to accommodate organizational needs which would require moving to a new apartment. (Responsible for own moving expenses).
University Benefit Highlights: $3657 per month 1. Bachelors degree (US equivalent) 1. At least two years of part-time administrative experience at the time of hire. Monday Friday 8:00 a.m. 4:30 p.m. with some evenings and weekends required. This position serves in an on-call rotation responding to crisis. Must be able to complete the following with or without a reasonable accommodation: Fall 2025 Resume Cover Letter Reference List (including the names and contact information of three professional references) Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply Guadalupe Montalvo This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system please call Human Resources at .
- Insurance benefits including health dental vision and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here: Rate / Pay RateRequired Qualifications
2. Travel between residential buildings and respond to critical incidents within 10 minutes.
3. Maintain confidentiality and professionalism.Preferred Qualifications
2. Ability to provide effective supervision of service area employees.
3. Strong Administrative and organizational skills; competent computer and Microsoft Office skills.
4. Strong work ethic.
5. Strong problem-solving skills.
6. Strong interpersonal and team-building skills.
7. Provide student-centered and customer service oriented response to individuals and community.
8. Strong oral and written communication skills as well as active listening skills.
9. Flexibility and adaptability in shifting from one task to another.Work Hours
Functional Expectations
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work traveling between buildings without a car in year-round conditions to fulfill responsibilities.
3. Remain at a workstation for extended periods.Proposed Starting Date
Required Applicant Documents
Contact Information for Applicants
Important Information for Applicants
Department
University Housing ServicesThe Service Area Coordinator (SAC) provides leadership and administration for a service area within a University Housing residential complex.
Current Opportunities
Department
University Housing ServicesThe Service Area Coordinator (SAC) provides leadership and administration for a service area within a University Housing residential complex.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Founded in 1857, Illinois State University is a top ranked public university in the town of Normal. Explore ISU's 200+ programs and the Redbird community.
