SOC Analyst
SOC Analyst
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Job Description
Job Title: SOC Analyst
Reports to: SOC Manager Client Programme
Engagement Model: Client-dedicated 16x7
Role Overview
As a SOC Analyst supporting one of our client engagements you will be responsible for monitoring analysing and resolving security-related tickets as part of a dedicated 16x5 Security Operations Centre. This role is critical to ensuring timely triage and resolution of incidents maintaining compliance with our clients security standards and supporting continuous improvement of detection and response capabilities.
Key Responsibilities
Ticket Analysis & Resolution: Review investigate and resolve security tickets raised through our clients monitoring systems and service desk workflows.
Alert Triage: Prioritise and categorise alerts based on severity impact and relevance to our clients threat landscape.
Incident Documentation: Maintain accurate and detailed records of investigations actions taken and resolution outcomes in our clients ticketing system.
Collaboration: Work closely with our clients internal teams including infrastructure application and compliance teams to ensure coordinated incident handling.
Playbook Execution: Follow and refine client-specific response playbooks and standard operating procedures (SOPs).
Shift Handover: Ensure clear and complete handover documentation between shifts to maintain continuity of operations.
Required Skills & Qualifications
13 years of experience in a SOC or cybersecurity operations role.
Familiarity with SIEM platforms (e.g. Microsoft Sentinel LogRhythm) ticketing systems (e.g. ServiceNow Xurrent) and endpoint protection tools (e.g. Microsoft Defender SentinelOne).
Experience supporting and resolving common SOC playbook scenarios (e.g. phishing emails Windows/Linux malware Microsoft 365/Entra ID account compromise)
Strong analytical skills and attention to detail in reviewing logs alerts and incident data.
Understanding of cybersecurity frameworks such as MITRE ATT&CK and NIST.
Excellent written and verbal communication skills for documenting incidents and collaborating with stakeholders.
Bachelors degree in Computer Science Information Security or a related field.
Preferred Certifications
CompTIA Security CEH or Microsoft SC-200.
ITIL Foundation (for understanding ticketing and service workflows).
Working Hours
Rotational shifts within a 16x5 schedule (Monday to Friday).
After-hours and weekend on-call rotation
Flexibility to support critical incidents outside standard hours when required.
#LI-Hybrid
#LI-SP1
Required Experience:
IC
Employment Type
Full-Time
