Staff Engineer â Ops Cloud Platform - Ruby on Rails
Staff Engineer â Ops Cloud Platform - Ruby on Rails
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Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.
About PagerDuty
PagerDuty is building the next generation of our core web platform to enable rapid product innovation clear domain ownership and a maintainable scalable foundation for the future. The Web Evolution team is a high-impact group within the Ops Cloud Platform organization chartered to lead this transformation and empower teams to confidently own and evolve their domains.
Key Responsibilities
- Ruby on Rails Leadership: Serve as the organizations foremost expert in Ruby on Rails bringing the latest best practices patterns and innovations to our core web platform.
- Architectural Strategy: Define and drive the technical architecture for our web platform focusing on modularity scalability and maintainability using modern Rails patterns and tools.
- Modernization & Innovation: Identify opportunities to evolve our platform architecture leveraging the latest Rails features gems and community standards to improve developer experience and system performance.
- Collaboration & Enablement: Partner closely with domain teams to understand their needs provide technical guidance and ensure seamless integration of new features and improvements.
- Best Practices & Standards: Establish and promote guidelines for high-quality maintainable Rails code automated testing and CI/CD.
- Mentorship & Knowledge Sharing: Mentor engineers across the organization lead technical discussions and create training materials to elevate Rails expertise company-wide.
- Communication & Influence: Act as a key liaison between platform and domain teams facilitating clear communication driving consensus and ensuring alignment on technical direction.
- Continuous Improvement: Stay current with the Ruby on Rails ecosystem proactively introducing new tools techniques and patterns to keep our platform at the forefront of modern web development.
Basic Qualifications
- 8 years of experience building and architecting large-scale web applications with Ruby on Rails.
- Deep up-to-date expertise in Ruby on Rails including the latest features patterns and best practices.
- Proven track record of leading technical transformations or platform modernization in production environments.
- Experience with modularization service boundaries and evolving complex Rails systems.
- Significant experience designing building testing and operating distributed systems in a SaaS environment with a focus on scalability reliability and performance.
- Experience with technologies such as AWS Kubernetes Kafka Redis MySQL and modern observability and CI/CD tooling.
- Excellent communication and collaboration skills with the ability to partner effectively across multiple engineering teams.
- Demonstrated ability to mentor and influence engineers at all levels.
Preferred Qualifications
- Experience as a technical leader or architect on platform or infrastructure teams especially in high-growth SaaS environments.
- Familiarity with AI-assisted development tools and modern Rails ecosystem gems.
- Strong understanding of domain-driven design and strategies for incremental modernization.
- Track record of enabling and supporting shared code ownership models.
- Passion for building maintainable scalable systems and empowering teams to move fast with confidence.
Why Join Us
Youll play a pivotal role in shaping the future of PagerDutys core platform working on impactful technical transformations. Youll have the opportunity to influence architecture culture and best practices across the organization while collaborating with talented engineers and leaders who are passionate about building for scale and reliability.
This role is expected to come into our Toronto office 1 day per month so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 157000 - 238000 CAD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory Queensland South Australia Tasmania Western Australia
Canada:Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.
How we work
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Required Experience:
Staff IC
Employment Type
Full-Time
