Sessional Worker - National Support Centre
Sessional Worker - National Support Centre
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Job Description
Victim Support Scotland Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard have improved health and well-being feel safer more secure and informed and that we are an effective organisation that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported or when it happened our services are free confidential and tailored to individuals needs. Our vision is that people affected by crime victims witnesses and their families are treated with dignity and respect and are at the heart of the justice in Scotland.
Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being feel safer more secure and informed. We are an effective organisation that makes a lasting difference to the people we support and these values are reflected in the behaviours expected of all staff and volunteers.
VSS is committed to the safeguarding andwelfare of all of our service users and has athorough and rigorous recruitment andselection process including PVG schemechecks in place to ensure this commitment ismet.
What is the role
We are recruiting for a sessional worker National Support Centre (NSC) based in Glasgow. Our (NSC) provides 7-day support to people experiencing crime. The support we provide centres around our National Helpline and online platforms.
We receive and process referrals from across Scotland from Courts Police external agencies and people themselves who have been affected by crime. The NSC is very much the first point of contact for people needing our support.
As part of the National Support Centre Team you will be responsible for a team of volunteers delivering implementing and evaluating the nationwide National Support Centre function across VSS. When no volunteers are available you will be required to do direct service delivery. You will ensure that volunteers are supported knowledgeable and capable of delivering the support that meets the service users needs.
If you are looking for a role with a purpose where you can really make a difference then this may be the role for you.
Primary location: Granite House Glasgow.
What youll need to be successful
We are looking for people who are experienced in a similar role. Someone who has the ability to plan and organise complex workload with shifting deadlines in order to meet specific targets ensuring quality output and able to demonstrate digital approaches to your area of work. Someone with analytical skills must be able to understand collect analyse report and
present data.
Further details of this role are available in the job description - Sessional Worker NSC
What we offer
Sessional Workers receive an hourly rate of 15.16 per hour. Full training is provided as well as opportunities for further development. Entitled to 5.6 weeks annual leave pro rata.
As a Disability Confident Committed employer please advise if you require any adjustments in the application process by contacting
Please note - This post will be subject to a satisfactory PVG check.
Closing date 5 September 2025
We will be able to interview as applications come in so early applications are welcomed and encouraged.
Required Experience:
Senior IC
Employment Type
Gig
