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What Well Bring:
The Senior Director Global Process Leader Accounts Payable (AP) and T&E will be responsible for overseeing global Accounts Payable (AP) and T&E operations and designing standardizing and optimizing the end-to-end global process across multiple regions/countries. This role will drive global AP and T&E operations and transformation governance and process excellence in partnership with Procurement Finance Tax Treasury Legal and Technology teams ensuring a best-in-class Accounts Payable and T&E operation that is efficient compliant and scalable.
As the strategic owner of the AP and T&E process this role will focus on process standardization automation vendor management risk mitigation and employee experience ensuring operations align with business growth regulatory requirements and transformation initiatives.
What Youll Bring:
- 15 years of experience with at least 5 years in a global AP & T&E process leadership role.
- Extensive experience with global operations and governance in a large multinational organization.
- Expertise in process transformation automation and technology integration (e.g. Concur Coupa Appzen).
- Proven experience in leading AP and T&E process standardization and global system implementations.
- Excellent stakeholder management communication and leadership skills.
- Strong analytical mindset problem-solving skills and ability to drive data-driven decisions.
- Bachelors degree in finance Accounting Business Administration or a related field.
Preferred Qualifications:
- Background in global shared services / global business services (GBS) environments.
- Experience with AI RPA (Robotic Process Automation) and other advanced automation tools.
Impact Youll Make:
Global Process Strategy & Governance
- Define and own the global strategy vision and roadmap for the AP and T&E processes ensuring alignment with business objectives Procurement and Finance goals.
- Own and drive the end-to-end process for global AP and T&E operations ensuring standardization efficiency and compliance.
- Establish global process governance with clear policies controls standard operating procedures (SOPs).and best practices across all regions.
- Drive continuous process improvement automation and digitization to enhance accuracy and efficiency.
- Ensure compliance with country-specific laws tax regulations and reporting.
- Serve as the primary owner of the global AP and T&E process design documentation and governance.
Operational Excellence & Employee Experience
- Ensure timely accurate and compliant transaction processing across multiple geographies.
- Enhance vendor and employee experience; address inquiries clearly and efficiently.
- Develop an efficient and effective issue resolution model to handle inquiries and escalations effectively.
- Drive accountability for process outcomes including efficiency quality compliance and stakeholder satisfaction.
- Develop and enforce globally standardized policies and procedures while accommodating necessary regional variations. Foster a culture of process discipline across all regions and teams.
- Establish and enforce governance frameworks to ensure compliance with internal controls regulatory requirements and audit standards. Conduct periodic reviews and audits to mitigate risks and ensure process integrity.
Leadership & Change Management
- Lead a high-performing global team across multiple locations (India and Costa Rica) driving a culture of accountability efficiency and innovation.
- Drive change management initiatives to ensure smooth adoption of new processes policies and technologies.
Vendor & Stakeholder Management
- Manage the strategic relationship with Corporate Card providers and other vendors supporting the AP and T&E process; ensure contract compliance and service optimization.
- Work closely with Finance Procurement Tax Treasury and Legal teams to ensure seamless operations.
- Oversee audits compliance checks and risk mitigation efforts.
- Act as the key liaison between AP and T&E teams and business stakeholders to ensure alignment of process goals with business needs. Ensure timely resolution of escalated issues and provide strategic direction on process-related decisions.
Process Standardization & Automation
- Identify and implement opportunities for process reengineering automation and efficiency enhancements to reduce processing times operating costs and accuracy rates. Benchmark performance against industry standards and drive initiatives for best-in-class results.
- Lead the transformation of AP and T&E processes tools and technologies reducing manual interventions and increasing efficiency.
- Drive global process automation by leveraging AI robotics and advanced technology solutions.
- Collaborate with IT Finance and Procurement teams to enhance system capabilities integrations and data accuracy. Ensure technology solutions align with global process requirements and deliver measurable benefits.
- Define monitor and report on key performance indicators (KPIs). Address underperformance through root cause analysis and corrective action plans.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting
Pay Scale Information :
The U.S. base salary range for this position is $166800.00 - $250000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.
Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnions Internal Job Title:
Sr Director Shared Services