Senior Salesforce Administrator (Sales & Service Cloud)
Senior Salesforce Administrator (Sales & Service Cloud)
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1 Vacancy
Job Description
- Facilitate the implementation configuration and ongoing support of Salesforce modules to improve business processes and performance while ensuring high user satisfaction.
- Design configure and test Salesforce modules (primarily Sales Cloud) to meet evolving business needs.
- Collaborate with business stakeholders to analyze current processes identify gaps and recommend optimal Salesforce solutions.
- Perform troubleshooting issue resolution and process optimization including updating documentation and training materials.
- Manage Salesforce change management processes including creating validating and deploying change sets across environments.
- Execute complex or novel assignments that may require developing new or improved Salesforce procedures and workflows.
- Maintain an in-depth understanding of organizational standards ensuring all configurations align with company policies and governance frameworks.
- Salesforce Administrator Certification (ADM-201) or higher.
- Experience with Salesforce Lightning Experience.
- Familiarity with Salesforce integrations and APIs.
- Strong communication skills for stakeholder engagement and training delivery.
About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston Massachusetts.Employment Type
Full-time
