Administrative Assistant I - Medical Day Unit

Union: Non-Union 
Site: Toronto General Hospital
Department: Medical Day Unit & Other Ambulatory Clinics
Reports to: Manager
Hours: 22.5 Hours per Week
Shifts: Various as Required
Status: Casual
Closing Date: August 26 2025

Duties

As a member of the Toronto General Hospital - Medical Day Unit & Other Ambulatory Clinics the Administrative Assistant I will exercise some judgment or decision-making to provide secretarial and clerical services in support of administrative and/or professional personnel including: providing support with small and/or informal meetings/events; maintaining written and/or electronic calendar/schedules; maintaining and modifying electronic and paper information filing/retrieval systems methods and/or formats; performing cross-functional responsibilities and other duties consistent with the job classification as required.

To be considered for this role you must have significant experience in managing time and tasks within an extremely busy professional office and clinic environment and have the ability to focus on the priorities of a rapidly changing day.  You have excellent MS Office applications skills especially Outlook Word Excel and PowerPoint experience in scheduling patient appointments and overseeing patient chart management; superb organizational skills and the ability to multitask effectively.  Drawing upon secretarial experience to provide efficient and effective front desk responsibilities including strong proficiency in using a health information system digital patient record (i.e. Epic) supporting reception responsibilities for all patients (in-person and virtual visits).

The successful incumbent will show initiative and work well with a wide range of people throughout the organization. They will also be insightful mature and tactful remain calm under pressure and confident in their capability to perform well in the job and make it their own.

Qualifications :

• Completion of Secondary School or recognized equivalent
• Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
• Two (2) years related secretarial experience
• Previous on-the-job computer/word-processing database and spreadsheet software experience required; experience in a Microsoft Office environment
• Excellent organizational and time management skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Ability to maintain confidentiality
• Ability to work well under pressure and multi-task
• Ability to produce high quality work in accordance with Hospital standards
• Ability to use good judgment is assessing difficult situations and strong problem-solving ability to work with considerable independence in solutioning such situations (and including appropriate escalation when necessary)
• Experience working in a health care environment an asset
• Experience using Epic health information system software an asset

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP  access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration. 

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Part-time