Infrastructure Developer - ITAM Content Service
Infrastructure Developer - ITAM Content Service
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Job Description
What you get to do in this role:
As a Software Engineer in the ITAM Content Service team you will build innovative solutions at the intersection of enterprise applications and AI technologies. Your responsibilities will include:
- Develop end-to-end features in our Content Infrastructure by implementing scalable JavaScript-based solutions and integrating with modern AI technologies
- Work with AI services and help integrate models from providers like OpenAI Google Gemini and Anthropic Claude into enterprise workflows
- Implement clean scalable and reusable code following industry best practices (code reviews unit testing documentation)
- Create custom user interfaces and widgets using JavaScript frameworks to deliver intuitive user experiences
- Design and develop RESTful APIs that enable seamless interaction between applications and AI-powered services
- Learn and implement basic prompt engineering and retrieval augmented generation (RAG) techniques to enhance AI capabilities
- Gain domain expertise in IT Asset Management and contribute to enhancing content curation workflows
- Collaborate with product management application developers content specialists and quality teams to deliver high-value solutions
- Troubleshoot and resolve technical issues as they arise contributing to the overall stability of our platform
Qualifications :
Required:
- 3-5 years of professional software development experience with strong JavaScript proficiency
- Experience building end to end web applications including exposure to databases.
- Experience with server-side JavaScript and object-oriented JS patterns
- Knowledge of data structures algorithms and object-oriented programming concepts
- Familiarity with RESTful API design and consumption
- Bachelors degree/Masters Degree in Computer Science or equivalent practical experience
- Experience with or willingness to learn ServiceNow platform application development
Strongly Preferred:
- Experience with modern JavaScript frameworks / object-oriented JS patterns
- Interest in or exposure to AI technologies and their applications
- Ability to learn new technologies quickly and adapt to platform-specific constraints
Nice to Have:
- ServiceNow platform development experience
- Familiarity with prompt engineering or LLM integration concepts
- Experience with AngularJS (used in ServiceNow Service Portal)
- Background in enterprise application development
This role offers the opportunity to develop expertise at the intersection of enterprise platform application and artificial intelligence while delivering innovative solutions that drive business value.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
