Administrative Assistant I

Union: Non-Union
Number of vacancies: 1
Site: All UHN Sites (Toronto General Hospital)
Department: Health Services
Reports to: Manager Health Services
Hours: 28  hours per week
Shifts: Various
Status: Temporary Part-Time ( 1 year contract )
Closing Date: August 27 2025

Position Summary
The Administrative Assistant I is a key front desk role that exercises judgement and decision-making to provide clinic clerical services with a strong customer service focus.

Duties

• Book appointments answer phone calls and respond to emails with a strong customer service orientation
• Ensure the efficient operation of the office managing both electronic and physical document retrieval systems
• Provide support for meetings and events including scheduling and coordination
• Assist with creating and generating reports in Excel
• Order office supplies maintain inventory levels and ensure timely restocking to support the efficient operation of the office
• Perform cross-functional responsibilities as assigned

Candidate will be working with a surgeon-investigator at UHN. I am looking for a clinical administrative assistant for a one year contract to replace a current administrative assistant. There is a mixture of patient acuity with many long-term patients. Candidate should be comfortable triaging telephone calls booking clinics and ORs and performing OHIP billing. Candidate must be detail-oriented seasoned and self-directed with meticulous office management and interpersonal skills. Excellence in all forms of communication is critical. I am expecting a team player who can contribute to a stellar division at UHN.

Qualifications :

• Completion of a recognized post-secondary degree
• Experience with surgical/medical practice management
• Ability to work in a fast-paced environment receiving phone requests dispatching calls and inputting data
• Direct customer service experience is an asset
• Competence in creating and generating reports in Excel
• Excellent written and verbal communication skills; office in person and telephone.
• Strong organizational and time management skills
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Proficiency in Microsoft Office (Excel Outlook Word Teams Bookings SharePoint)
• Experience using EPIC patient EMR preferred
• Experience with OHIP billing preferred

Additional Information :

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time