Solution Analyst
Solution Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Solution Analyst is responsible for support services within the Operations function focused primarily on our Legacy system. Duties include gathering requirements problem solving Legacy system configuration and Integration application support project participation progress report generation. This position will require direct interaction with end-users business leaders shareholders and IT. This position will support maintain and administer policies and procedures for ensuring security and integrity of the companys critical business applications. Responsibilities
- Perform SOL configuration support and testing activities.
- Training of core business users preparing for go-live activities
- Support SOL post go-live activities.
- Interacts regularly and directly with various business groups and users to understand and analyze business problems to lead toward viable solutions
- Documents functional specifications for new requirements and application configuration
- Configures applications and interprets functionality for business users
- Works closely with technical developers as needed
- Documents and communicates changes throughout the user organization supporting change management and compliance
- Documents user manuals
- Perform other related duties as requested by management
Qualifications :
- Solid verbal and written communication skills in English. Other languages are a plus.
- Be able to explain and demonstrate
- Knowledge of Business Process
- Skills in developing process models data flow diagrams user manuals using industry-standard modeling techniques (SAP Signavio Microsoft Visio Word Excel and Project)
- Skills in selecting and using training/instructional methods and procedures appropriately for the situation when learning or teaching new concepts.
- Ability to learn in a fast manner.
- Ability to give receive or share thoughts ideas perspective and data to create shared understanding.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
