Manager, Solution Architecture
Manager, Solution Architecture
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Job Description
About Us
Overview
We are looking for a talented and driven Solution Architect to join our Global Services this role you will design and implement integration solutions using Seismics APIs collaborating closely with product and engineering teams to scope and deliver tailored solutions for our enterprise clients. You will serve as the subject matter expert on Seismics platform components working alongside customers project managers solution consultants and teams across different geographies to deliver seamless automations custom solutions and integrations.
Who you are:
Bachelors Degree (Engineering Computer Science Information Systems or related field) or equivalent experience
Four or more years of experience with Enterprise Content Professional Services
Three years or more experience designing and implementing integrations and customer solutions using APIs.
Above average knowledge or RESTful API Above average knowledge of SQL Web Service Consumption SOQL and Salesforce Reporting
Experience with Seismic or other Sales Enablement platform is a plus
Ability to lead projects containing teams located in different geographies
Have led requirements gathering efforts on projects
Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels
Self-starter with the ability to manage multiple projects simultaneously
Demonstrates strong self-learning capabilities with the aptitude to quickly grasp new product features technologies and concepts.
Critical thinking analysis troubleshooting and problem-solving capability
What youll be doing:
Collaborate with business development product management and engineering teams to define design and create integration solutions for complex client integration needs.
Lead requirement gathering sessions with enterprise customers to understand business goals technical requirements and integration objectives.
Translate business and technical requirements into detailed solution designs architecture diagrams and data flow documentation.
Serve as a subject matter expert on Seismics platform capabilities APIs including outof-the-box offerings and custom integrations.
Provide strategic and hands-on technical guidance to clients throughout the implementation and post-deployment phases.
Communicate and present solutions effectively to client executives and technical teams.
Serve as the technical lead across multiple concurrent projects ensuring timely delivery and high-quality outcomes in collaboration with cross-functional and teams across different geographies.
Identify and mitigate risks in technical workstreams escalating critical issues as needed.
Deliver ongoing support and services for existing customers in alignment with SLAs.
Conduct virtual and on-site training sessions to enable customer success.
Mentor and support junior team members fostering knowledge sharing and skill development.
Collaborate with Product Engineering and Customer Success teams to advocate for customer-driven enhancements and feature requests.
Mentor and support junior team members fostering knowledge sharing and skill development.
Collaborate with Product Engineering and Customer Success teams to advocate for customer-driven enhancements and feature requests.
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Headquartered in San Diego and with employees across the globe Seismic is the global leader in salesenablement backed by firms such as Permira Ameriprise Financial EDBI Lightspeed Venture Partners and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO Percolate Grapevine6 and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender age race religion or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Required Experience:
Manager
Employment Type
Full-Time
