Director of Strategic Operations & Impact
Director of Strategic Operations & Impact
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1 Vacancy
Job Description
TREK Development Group is a Pittsburgh- based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value Enhance Lives and Strengthen Development Group recognizes the benefits of a flexible work schedule to both the employee and the employer and we offer aflexible 40 hour work week and great benefits!
At TREK we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics Alignment Collaboration Compassion Inclusiveness Quality Commitment Empathy Humility Integrity and Responsibility are best described in our commitment to TREKs Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:
- To treat everyone with the kindness we all want
- To do our own part to take care of the place where we live and work
- To take the time to help each other achieve our goals and aspirations
Under the direction of Vice President of Management Operations the Director of Strategic Operations & Impact is responsible for supporting the execution of organizational priorities by advancing cross-functional initiatives ensuring strategic follow-through and maintaining alignment across departments. This newly created role serves as a strategic partner and direct extension of the Vice President of Management Operations carrying forward the VPs priorities including acting on her behalf in meetings working sessions and decision-making forums when she is unavailable.
This is not a traditional operational role nor does it include direct staff management. Instead it is focused on increasing organizational capacity ensuring execution of high-priority initiatives and maintaining alignment across Treks leadership team. The Director will work across functional areasHuman Resources Finance Lease-Up & Administration and Property Operations to identify gaps solve problems and implement systems that enhance coordination clarity and execution. This person will connect strategy with execution solve cross-functional problems and keep the company moving forward.
The Director will lead complex cross-departmental projects from concept to completion develop internal infrastructure such as policies and operating procedures and ensure that strategic work progresses in a consistent and values-aligned manner. This individual must be highly proactive solutions-oriented and capable of driving progress without formal authority by building trust and fostering collaboration.
This role is ideal for a proactive trusted and execution-focused leader who thrives behind the scenesturning complex cross-departmental work into tangible results while modeling values-aligned leadership in every interaction.
Why this will be helpful.
As Trek continues to grow in scale and complexity the need for alignment follow-through and execution across departments is critical. This role exists to ensure that strategic priorities dont stall cross-functional work doesnt fall through the cracks and the VPs presence and decision-making framework remain active. Ultimately this position is designed to strengthen internal alignment improve implementation of strategic initiatives and increase the overall effectiveness of the leadership team. The Director of Strategic Operations & Impact will play a critical role in ensuring that organizational goals are translated into action and that forward momentum is maintained across departments.
Essential Functions:
- Lead execution of high-priority cross-departmental initiatives from concept to completion with structure urgency and follow through.
- Identify breakdowns or inefficiencies and build practical scalable solutions improving clarity and coordination.
- Create tools templates or systemsstarting from scratch when needed.
- Collaborate with department leaders to understand challenges and implement lasting improvements.
- Break down large strategic goals into actionable workstreams with clear roles timelines and deliverables.
- Track progress address roadblocks and ensure consistent follow-through and alignment.
- Conduct post-project assessments and develop sustainable improvements.
- Own complex cross-functional projects from idea to implementationincluding scoping timelines documentation communication and rollout.
- Ensure accountability visibility and momentum through clear systems and check-ins.
- Monitor organizational bandwidth and step in to support progress when others are at capacity this is a hands-on role that involves doing the work not just managing it.
- Coordinate closely with directors of HR Finance Operations and Lease-Up/Admin to ensure cohesive execution across teams ensuring shared understanding coordinated execution and forward momentum across departments.
- Translate vision and strategy into actionable work by helping departments implement priorities processes and decisions with consistency and clarity.
- Draft and implement internal policies SOPs toolkits guides and frameworks that improve consistency and communication.
- Create tools and resources that support scale onboarding role clarity and leadership development.
- Draft memos guides and internal communication materials that reinforce clarity culture and shared priorities.
- Ensure leadership decisions and strategic direction are clearly understood by staff.
- Maintain a centralized system for tracking progress on key initiatives and follow-ups.
- Support planning and facilitation of leadership rhythms including planning retreats quarterly reviews and strategic off-sites.
- Coordinate cross-functional teams and ensure shared priorities stay on track.
- Represent the VP in conversations or initiatives requiring coordination across multiple departments.
- Provide informal coaching or support to teams leading collaborative or strategic efforts.
- Act as an extension of the VP in meetings internal discussions or decision-making forums as needed ensuring alignment with her vision tone and strategic priorities.
- Proactively manage delegated initiatives track follow-ups and provide leadership presence during the VPs absence.
- Serve as a sounding board and execution arm translating ideas into plans and carrying them forward with minimal oversight.
- Use sound judgment and organizational awareness to advance decisions aligned with Treks mission culture and goals.
- Other tasks and projects as assigned.
Education & Experience:
- 710 years of experience in operations strategic execution project leadership or nonprofit/real estate management roles with increasing responsibility.
- Demonstrated success in leading cross-functional work and translating strategic vision into action.
- Proven ability to act with sound judgment and represent executive leadership in complex or high-stakes situations.
- Exceptional organization clarity and execution skills.
- Experience leading through influence and building trust across functions.
- Familiarity with affordable housing property management or community development is a plus.
Physical Demands & Work Environment:
- The employee is regularly required to move around the building or site.
- May require travel dependent on business needs.
- Must work under deadlines and ability to meet deadlines.
- The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits include medical dental vision employer-paid long-term disability employer-paid basic life 401k with employer contribution and EAP.
At TREK we dont just manage propertieswe build communities. If you are a proactive confident leader who takes ownership solves problems and inspires others to achieve excellence we encourage you to apply.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Required Experience:
Senior IC
Employment Type
Full-Time
