Commercial Service Office Coordinator
Commercial Service Office Coordinator
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Assist the Office Manager and dispatch with scheduling service appointments and dispatching technicians.
- Answer and route incoming calls; respond to customer inquiries with professionalism.
- Maintain and update customer records service logs and job files.
- Prepare and process work orders and purchase orders.
- Track inventory and order office supplies as needed.
- Coordinate with technicians to ensure timely job completion and documentation.
- Support payroll and timekeeping processes by collecting and verifying technician hours.
- Help manage vendor relationships and service contracts.
- Perform general office duties such as filing scanning and data entry.
- Assist with customer follow-ups.
Qualifications:
- High school diploma or equivalent; associate degree preferred.
- 12 years of administrative experience preferably in the HVAC or construction industry.
- Proficiency in Microsoft Office Suite (Word Excel Outlook); experience with HVAC software is a plus.
- Strong communication and organizational skills.
- Ability to prioritize tasks and work independently.
- Customer service mindset with a positive team-oriented attitude.
Physical Requirements:
- Ability to sit for extended periods and use a computer.
- Occasionally lift office supplies or documents up to 10 lbs.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal opportunity Employer/Veterans/Disabled.
Notice to prospective employees:There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
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Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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