Veterinary Practice Manager
Veterinary Practice Manager
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Job Description
Description
Vail Valley Animal Hospital is hiring an experienced Veterinary Practice Manager to lead our AMAZING teams!
If you areinterested in a unique opportunity to be a part of something great and want to lead a team ofprofessionals dedicated to providingexcellent patient and customer care this is the opportunity you have been looking for!
Job Overview:
The Practice Manager (PM) is critical to the success of the hospital ensuring a positive culture built on shared values and direct communication creating operational efficiencies and problem-solving to improve client service and employee engagement. Typically the PM is the Integrator on the hospitals accountability chart and participates in the Pathway Planning leadership meetings.
The manager exercises sound judgment and the willingness and capability to make decisions.
PM oversees the business activities of the hospital including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software and implementing safety and security procedures.
Culture and Work Environment
- Communicates the practices values and mission to the team. Motivates staffand helps build and maintain morale.
- Upholds core values and standards.
- Holds regular staff meetings including a component of mandatory training on standards of service and standards of care.
- Promotes a cooperative working environment among staff members; understands the value of teamwork.
- Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
- Promotes continuous quality improvement (CQI) to ensure the practices success and achieve the vision.
- Collaborates with practice leaders to elevate operational excellence
Requirements
- Ability to analyze various sources of data in order to establish priorities and initiate operational programs
- Sound personal judgment in decision-making
- Capable of leading managing and coaching staff at all levels
- Demonstrated competence in all aspects of staff management including hiring and firing
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
- Excellent interpersonal communication skills;
- A commitment to outstanding client service.
- Demonstrated competence in budgeting and financial reporting including reading and analyzing a P&L statement
- Solid math and Excel/spreadsheet skills.
- Certified Veterinary Practice Manager designation or equivalent work experience
- Three years of supervisory experience.
- Preferred: Bachelors degree in business or related field.
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
- Availability to occasionally work uncommon hours and overtime and to be subject to recall for business emergencies.
Why work at Vail Valley Animal Hospital
Vail Valley Animal Hospital is very proud to serve the community with the highest quality veterinary services. We are extremely proud of our dedicated team. At Vail Valley we provide an dynamic work environment with a positive work/life balance.We offer an incredible benefits package that includes health dental vision life 401k paid time off paid parental leave generous pet benefits and much more!
Please apply today and Join our fantastic family!Required Experience:
Manager
Employment Type
Full-Time
