Field Service Technician III

Field Service Tech III

• Hourly Range: $27.00-$29.00 based on experience
• Monthly Technician Bonus Program
• Monthly Performance Based Technician Bonus up to $300.00
• Sign On Bonus $1000

Summary

Are you driven by purposeful work and the opportunity to grow your career Imagine traversing the Oxnard CA area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients issues by bringing innovative game-changing solutions for their print management needs.

As the Field Service Technician you will enjoy making a positive impact on the business and our customers through maintaining servicing and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white color and multifunctional printers copiers and other devices at customer locations. As you succeed in this role youll build cross-functional expertise and business acumen opening doors for future career growth at Toshiba.

This position will enable you to directly impact our customers the local businesses organizations and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What youll do

• Provide printer and copier maintenance service and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications remove old units and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

Qualifications

• Minimum of 5 years of experience in technical repair
• Demonstrated experience with document management MFP and print devices
• Experience providing on-site service and repair to customers and able to handle complex issues and provide solutions where appropriate
• Ability to multitask prioritize assignments and utilize time management skills
• Excellent computer skills
• Strong written and verbal communication skills when dealing with customers
• Valid Drivers License
• Ability to lift 50 lbs. and comfortable with frequent bending lifting and reaching

Whats in it for you

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

Learn More

The content below is exclusively available on our careers site job description: Our Talent Community

Glassdoor Reviews

Our Commitment to Sustainability

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Solutions & Services

Professional Services

Print Management

Cloud Solutions

Our Products

eBRIDGE Global Print

2023 Stevie Award Winner

Toshiba Office Collection Virtual Demonstration (YouTube)

Client Testimonials (YouTube Playlist)

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email request an accommodation.

Required Experience:

IC