Receptionist - Part Time
Receptionist - Part Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fields Mazda of Asheville is seeing a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated our culture and standards that define our day-to-day beliefs encompass our Fields Five Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
We are seeking a part-time Receptionist with excellent customer service skills and a positiveattitude.
Hours: Monday - Friday 3:30p-7:00p and Sat 8:00 am-5:00p
Responsibilities
- Calculate the customers bill using the dealerships computer system
- Receive payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Ability to communicate customers interests needs and requests to management
- Professional personal appearance
Employment Type
Part-Time
