drjobs Customer Escalations Supplier Management Manager

Customer Escalations Supplier Management Manager

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1 Vacancy
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Job Location drjobs

Dallas - USA

Monthly Salary drjobs

$ 118150 - 159850

Vacancy

1 Vacancy

Job Description

Customer Escalations Supplier Management Manager

Company:

The Boeing Company

Boeing Global Services (BGS) Supplier Management is seeking aFirst Line Leader to join the team inDallas Texas. This position will focus on supporting Boeing Global Services Supply Chain via the Global Parts Solutions Commercial team.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The First Line Leader in this position will lead our Supplier Management Customer Escalations (CE) team. The Customer Escalations team collaborates with our business and supply chain partners in order to identify the best possible solution(s) to supply parts and deliver satisfaction to our customers alleviating their critical needs that impact our commercial fleet operations.

Position Responsibilities

  • Manage develop and motivate employees across a global team

  • Develops and uses collaborative relationships within and outside the organization to facilitate the accomplishment of work goals. Builds rapport and trust among stakeholders and leverages the organizations dynamics to promote program goals by focusing on a shared vision.

  • Effectively explores alternatives and positions through negotiation best practices to reach outcomes that gains the support and acceptance of all parties.

  • Practice goal-directed thinking and action in situations for which no routine solutions exist.

  • Understand a problem statement and its step-by-step transformation based on planning and reasoning.

  • Knowledgeable of how the business and organization operates; application of policies practices trends and information affecting the business and organization; understands the competition and the marketplace

Basic Qualifications (Required Skills / Experience):

  • More than 5 years of experience in Procurement and Supply Chain processes

  • More than 3 years of experience in Data Analysis

  • More than 5 years of experience working in a fast-paced environment with strict deadlines

Preferred Qualifications (Desired Skills / Experience):

  • Bachelors degree or higher

  • Experience in strategic decision making and supplier negotiations

  • Experience in a self-directed role

  • Communication skills and customer focus are critical to be successful in the role

  • Experience supporting emergent demand that requires off shift response/support

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary Pay Range: $118150 - $159850

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen lawful permanent resident refugee or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning


Required Experience:

Manager

Employment Type

Full-Time

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