Services Chief Technician, Generator Services Team

Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online this is your chance to make history.

Amazon is looking for an energetic Services Chief Technician for the Generator Service Team. The Services Chief Technician has safety customer satisfaction and business responsibilities within data center operations. The person in this role is responsible for identifying troubleshooting diagnosing and providing quality repairs of electrical generator systems and related engine mechanical addition to the technical aspect of the role the Services Chief Technician is also responsible for administrative tasks training of technicians and on-call support.

The Services Chief Technician is both the technical expert and primary field support contact to the generator technicians and is therefore responsible for continually communicating with the technicians and their manager to provide updates and technical support.

Key job responsibilities
Act as an ambassador for safety within the team to promote a strong safety culture

Managing MCMs and auditing Enterprise Asset Management (EAM)

Preventive Maintenance coordination and planning
Ensure quality service and improve customer obsession through training and audits

Coordinate quick response to troubleshoot and repair generator failures

Manage and develop procedure for large repairs and work with management to schedule

Inspect and coordinate as-found conditions of new equipment prior to system turnover

Provide technical and logistics support to managers during planned and unplanned outages large scale events and extreme weather events

Work with field and design engineering staff the engineering operations team and GST Technical Advisor (TA) to develop innovative solutions to complex problems

Train and mentor generator technicians act as a first line Technical Advisor (TA) for technicians

Develop and maintain earns trust through strong working relationships with multiple teams and vendors

Support hiring process for GST through hire and develop the best

On-Call Support

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


5 years in critical environment (i.e. data center manufacturing) with HS diploma; or Technical (Military/ Trade School) training or college degree in technology

Demonstrated in-depth knowledge of generator systems and operation or additional education/training qualifications in electrical or mechanical background.

Ability to prioritize and manage resources in a complex fast-paced environment


Minimum of 12 months experience in a L4 Generator Technician role

GST Critical Switching Operator

Completion of Making Great Hiring Decisions training

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.