Business Analyst
Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Job Description
Entry-level professional with limited or no prior experience to contribute on a project or program. Role learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature requiring limited judgment and decision making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training
Essential Functions
Create reports and complex queries (20%)
- Create clear and concise reports to present findings and recommendations to management and stakeholders.
- Write queries to support business needs.
- Maintain queries for data mining in correlation with a given objective.
Gather requirements and write work requests (20%)
- Gather requirements and write work requests for technical staff to modify or create new applications.
- Work closely with the Information Technology Division to prioritize design develop test and implement these solutions that will be submitted and tracked through IT work requests.
- Delivery of daily and/or monthly status reports to all appropriate parties.
Evaluate and Document Business Process (40%)
- Assist in evaluating analyzing and communicating systems requirements on a continuing basis.
- Maintain a process guide outlining the divisions existing systems and how they are being used.
- HelpHelp identify system inadequacies and provide solutions needed to enhance workflow.
Support business applications (10%)
- Provide intermediary support to staff for technical issues of the Divisions systems.
- Provide training and documentation for system enhancements and staff policies and procedures changes.
- Serve as system administrator for various related software applications third-party software interfaces and portals as assigned.
Develop User Acceptance Tests (10%)
- Assist senior staff in writing test plans that fully encompass all possible scenarios within a business process.
- Execute test plans document methods and report findings in clear and concise methods.
- Monitor testing and verify expected outcomes.
Job Specifications
- Bachelors degree preferred
- Demonstrated experience with data mining and statistics.
- Strong ability to interpret data draw meaningful conclusions and identify patterns.
- Proficiency in data extraction analysis and tools (e.g. Excel SQL) project management tools and potentially programming languages depending on the role.
- Effectively communicating with different stakeholders to gather requirements and manage expectations.
- Problem solving for identifying root causes of issues and proposing effective solutions.
- Understanding following and explaining complex processes.
- Excellent planning organizational and time management skills
- Must be a resident of Pennsylvania and able to work at the Harrisburg location a minimum of two days a week.
Qualifications
Relevant professional experience (1-3 years)Experience
Relevant professional experience (1-3 years)EEO Statement
As an employer PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age disability family status gender national origin political affiliation race or religion.
Diversity Statement
PHFA values honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff and in all programs and services offered.
Required Experience:
IC
Employment Type
Full-Time
