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The Learning Administration Specialist at Filinvest Business Services Corporation (FBSC) plays a key supervisory role in delivering impactful learning experiences and ensuring seamless operations for all L&D initiatives across Filinvest Conglomerate. This position combines the responsibilities of learning delivery with operational oversight guaranteeing that all learning programs align with organizational goals and meet stakeholder expectations. The role also involves close collaboration with business functional teams to facilitate onboarding support core skills and functional skill development.
Duties and Responsibilities:
1. Learning Delivery
Facilitate engaging and effective learning sessions (classroom virtual or blended) for employees at various levels of the organization.
Lead onboarding programs for new hires ensuring a smooth transition into the companys culture and processes.
Serve as a subject matter expert in delivering core compliance and functional skills training.
Monitor participant engagement and provide real-time feedback to ensure learning objectives are met.
Conduct post-training assessments and provide actionable recommendations to enhance future sessions.
Evaluate the effectiveness of external training vendors and recommend improvements when applicable.
2. Learning Operations
Oversee end-to-end program logistics including scheduling enrollment venue setup and technology support.
Ensure accurate and timely preparation of training materials resources and participant communications.
Maintain and update training records attendance and completion metrics in the Learning Management System (LMS).
Coordinate with internal and external stakeholders such as facilitators vendors and subject matter experts to ensure seamless program execution.
Manage program evaluations and generate reports that assess the effectiveness and ROI of learning initiatives.
3. Stakeholder Management
Ensure alignment of learning initiatives with organizational needs.
Communicate regularly with stakeholders to provide updates gather feedback and address any concerns related to the business unit learning needs.
Foster positive relationships with participants and encourage a growth-oriented mindset within the organization.
Full Time