Disrepair Litigation Coordinator
Disrepair Litigation Coordinator
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Job Description
Organisation: London Borough of Waltham Forest
Salary: PO3 45750 - 49056
Contract Type: Full-time-Permanent
Working hours per week: 36
Application Deadline: 15/09/2025
DBS: Standard
Proposed Interview Date(s): 15/08/2025- 22/08/2025
Reference:1844
About Us:
Bursting with culture energy and opportunity the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused insight-led digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of Londons Good Work Standardemployers. This accreditation is a proof of our commitment to creating a healthy fair and inclusive workplace. This includes fair pay and conditions workplace well-being skills and progression and diversity and recruitment.
The Councils preference is for online application. However if you have a disability and are unable to complete an online application please email so we can arrange an alternative application method.
About the role:
We are looking for two proactive and detail-oriented Disrepair Coordinators to support our Disrepair Manager in delivering high-quality responsive repair services to our residents. These roles are critical to ensuring that issues such as damp mould and general disrepair are managed effectively and resolved in a timely and cost-efficient manner.
As a Disrepair Coordinator you will be responsible for managing individual disrepair cases with works valued up to 50000. You will play a key role in liaising with contractors legal representatives surveyors and residents to ensure that all remedial work is carried out to a high standard while ensuring value for money and compliance with regulatory manage and coordinate legal disrepair cases and arbitration processes ensuring all disrepair claims are dealt with efficiently with minimal legal and financial exposure for the Council. The role will ensure value for money is achieved in settling disrepair cases coordinating with the repairs partnering and legal teams as well as with residents
You will monitor the progress of repair works ensure accurate case documentation and help identify trends or recurring issues that may need further investment or intervention. Your strong organisational and communication skills will be vital in coordinating multiple cases simultaneously and keeping all stakeholders informed throughout the resolution process.
This is a great opportunity to join a collaborative team focused on delivering excellent housing outcomes. If you are solution-focused able to work under pressure and keen to make a positive impact on the lives of our residents we encourage you to apply.
Key Responsibilities:
As a Litigation Coordinator you will be responsible for managing a dedicated portfolio of disrepair cases working in close partnership with contractors legal representatives and internal teams. Your primary focus will be to ensure timely and effective resolution of cases while upholding a high standard of service for both tenants and leaseholders.
You will play a vital role in maintaining accurate and up-to-date records for each case including repairs history associated costs and legal documentation. This detailed case management will support effective monitoring and reporting across the disrepair program.
A key part of your role will involve tracking expenditure and contributing to financial forecasting enabling informed and strategic decision-making. You will support the Disrepair Manager in the prioritisation of cases based on urgency risk and available resources ensuring that the program remains both responsive and efficient.
This is a high-impact role that requires strong organisational skills attention to detail and the ability to work collaboratively in a fast-paced environment. Your work will directly contribute to maintaining high living standards for residents and delivering value for money across the disrepair service.
Qualifications and Requirements:
Degree desirable. 5 GCSEs at grade A-C or equivalent to include English and Maths. Relevant qualifications in housing or legal fields or equivalent experience in supporting the management of disrepair or litigation cases desirable. Evidence of Continuous Professional Development (CPD) in legal and housing
Terms and conditions:
The below terms and conditions apply to this role:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
- Satisfactory DBS check;
As a public authority we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English with confidence and accuracy sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications regional or international accents dialects speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the Apply button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area it works hard to respond to the changing needs of its population. We use our statutory duties on race gender and disability equality and best practice in respect of age faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair appropriate accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities the council is operating an anonymous shortlisting process which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby for jobs graded up to and including scale SO2 internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council please visit Information:
If you have any questions about this vacancy or the application process please contact Sharon-Leigh Gordon at
If you have any technical issues when trying to apply for this post please contact our Recruitment Team via email at .
Click here for further information on the Human Resources recruitment privacy notice.
Required Experience:
IC
Employment Type
Full-Time
