permanent Position: Billing Coordinator Company Overview: Venture Resources is a leading financial services company based in Durban South Africa. We provide a wide range of financial solutions to individuals and businesses including investment management wealth planning and insurance services. Our team is dedicated to providing exceptional customer service and helping our clients achieve their financial goals. Job Summary: We are seeking a highly organized and detail-oriented Billing Coordinator to join our team. The ideal candidate will have strong numerical and analytical skills as well as excellent communication and customer service abilities. The Billing Coordinator will be responsible for managing the billing process ensuring accuracy and timeliness and providing support to our clients and internal teams. Key Responsibilities: - Manage the billing process for clients including invoicing payment tracking and resolving any billing discrepancies - Ensure accuracy and timeliness of all billing activities - Work closely with internal teams to gather billing information and resolve any billing-related issues - Provide exceptional customer service to clients regarding billing inquiries and concerns - Maintain accurate and up-to-date billing records and reports - Monitor and analyze billing data to identify trends and make recommendations for improvement - Assist with the development and implementation of billing policies and procedures - Stay updated on industry trends and regulations related to billing and make necessary adjustments to processes - Collaborate with other departments to streamline billing processes and improve overall efficiency - Train and mentor new team members on billing procedures and systems Qualifications: - Bachelors degree in accounting finance or related field - 2 years of experience in billing or accounting - Strong numerical and analytical skills - Excellent attention to detail and accuracy - Proficient in Microsoft Office and billing software - Excellent communication and customer service skills - Ability to work independently and in a team environment - Knowledge of financial regulations and compliance - Prior experience in the financial services industry is a plus Working Conditions: This is a full-time permanent position based in our Durban office. The working hours are Monday to Friday 9 am to 5 pm. Occasional overtime may be required during busy periods. The company offers a competitive salary benefits package and opportunities for career growth and development. If you are a motivated and organized individual with a passion for finance and customer service we encourage you to apply for this exciting opportunity to join our team at Venture Resources.