Essential Functions
This role requires hands on experience with nCino lending operations system the expectation is for this position to be the subject matter expert for the LOS.
Make recommendations based on product vision and market requirements researched data and business priorities.
Recognize and propose changes in the workflow to maintain maximum efficiency and leverage synergies between Consumer Mortgage and Collection departments.
Elicit information and ideas from subject matter experts business owners vendors and others regarding existing and proposed business systems.
Collaborate with stakeholders and subject matter experts to document communicate validate and refine necessary requirements and make recommendations.
Serve as key resource for technology implementation projects.
Assist business owner with business base development and RFP process (as applicable) during the project initiation phase.
Serve as a liaison between business units and technology teams through which requirements flow.
Assist in all phases of lending systems design development testing and support.
Support the development of training and implementation material.
Participate in the implementation and provide post-implementation support.
Demonstrate compliance with all regulations for assigned job function and apply to designated job responsibilities. Keep up to date on regulation changes.
Maintain the following assigned lending systems: Consumer Loan Origination System Mortgage Loan Origination System and Collection Software.