Inbound Sales Agent - Czech Republic & Slovakia

An exciting opportunity to join ourInboundSalesTeamhas become available!

We are recruiting for aInbound Sales Agent -Czech Republic& Slovakiawith good language skills in English & preferable in Slovakian / Czech based inKrakow Poland.

Our teampride themselves on the products and services they offer to the customer thats why we are recruitingcollaborativeenthusiasticresults driven individuals team players to join our team in an ever changing technology focussed industry!

Are you an enthusiastic results driven individual with a positive attitude to customer service if yes we want you to join our team and help provide our customers with a first class service on every call!

With training provided you too can be part of a team that prides themselves on the products and exceptional service they offer.

This is a fast-paced environment where you as a people person with a flair to deliver for the customer can take ownership of the call and truly make a not worry you do not need to know anything about electronics!

Your customer service and ability to cross sell up-sell and a passion for learning is can learn everything you need to be successful in the job.

What Skills Do We Need

• Previous experience in a Contact Centre / Business Centre and / or sales environment
• Ability tocross sell and link sell and connect with customer to promote opportunities
• Strong English language skills and it would also be desirable for Slovakian/Czech speaking candidates.
• Computer Savvy good working knowledge of Microsoft packages and ability to learn quickly Sound knowledge of the web and browsing to find results
• Proven ability to multi task
• Ability to work under pressure remain calm and diplomatic at all times
• Experience of using bespoke in-house systems Salesforce and/or Orbit would be a bonus but not essential the passion for learning new things is key
• Must have computer email phone communication and problem solving skills.
• Must be able to multi-task and work in a fast paced environment.

What Will You Be Doing

• May provide quotes order tracking backlog processing invoicing returns discrepancy resolution customer credit problems and/or other such support to sales team members and/or external customers.
• May Identify investigate and participate in opportunities to improve processes and procedures to include various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly effectively and in accordance with consumer laws.

What is in it for you

In addition to our competitive salary we offer additional benefits some are listed below but there are more!

employment contract

Office based/hybrid 3 days office 2 days working from home.

Multinational environment

Private medical care

Office in a high-class building

Professional initial and development training.

Fresh fruits everyday

Bike parking

Why Join Us

Our team is diverse a team that respects each other works hard as a team shares their passion of customer service and see themselves as a work family.

If you think this role could be for you then please apply now.

#LI-FARNELL

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants Asia applicants - EMEA applicants - .

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