Service Department Administrative Assistant
Service Department Administrative Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Lewis Springdale Ford is part of the Lewis Automotive Group a trusted name in Arkansas automotive sales and service. We pride ourselves on providing excellent customer service and maintaining a positive team-oriented workplace. We are currently seeking a motivated and organized individual to join our Service Department team.
Position Summary:
TheService Department Administrative Assistant plays a key role in supporting daily operations within our busy service department. This individual will assist the Service Manager and service team with administrative duties scheduling and customer communications to ensure efficient workflow and a great customer experience.
Key Responsibilities:
Handle incoming and outgoing phone calls professionally and efficiently
Manage service appointment scheduling for customers
Prepare and process warranty claims accurately and in a timely manner
Support office administrative tasks including filing data entry and documentation
Use dealership software and maintain basic computer fluency for internal systems
Assist the Service Manager with daily administrative and operational support
Maintain organized records and service files
Provide friendly and responsive customer service both in person and over the phone
Ensure clear and effective communication between customers and service staff
Qualifications:
Prior experience in an automotive service department or office administration preferred
Strong organizational and time management skills
Excellent verbal and written communication skills
Basic proficiency with computers and office software
Ability to multitask in a fast-paced environment
A positive attitude and a team-oriented mindset
Why Join Us:
Competitive pay
Opportunities for advancement
Supportive team environment
Employee discounts and benefits
How to Apply:
Interested candidates should submit a resume and cover letter to your application email or link here or apply in person at Lewis Springdale Ford located at2259 N Thompson Street Springdale AR.
Employment Type
Full-Time
