Associate Clinical Coordinator
Associate Clinical Coordinator
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1 Vacancy
Job Description
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
R&D OperationsJob Sub Function:
Clinical/Medical OperationsJob Category:
Business Enablement/SupportAll Job Posting Locations:
West Chester Pennsylvania United States of AmericaJob Description:
About MedTech
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at internal pre-identified candidate for consideration has been identified. However all applications will be considered.
We are searching for the best talent for an Associate Clinical Coordinator located in West Chester PA.
This roleis responsible for the coordination and communication of all activities involved in the ordering development manufacturing and logistics of patient specific devices ensuring that all process deliverables and milestones are communicated and completed on a timely basis so that implants are delivered as planned. The coordination of patient specific workload also includes collaborating with internal and external partners such as manufacturing customer service and suppliers to develop improved methods of communication and case tracking leading to enhanced productivity and overall efficiency. The coordinator is responsible for the timely communication of the order development and delivery status for each patient specific device independently resolving any logistical issues.
Key Responsibilities:
- Coordination and communication of all patient specific tasks and deliverables including implant requests implant concepts quotations manufacturing and delivery
- Processing of customer orders for patient specific devices including requesting sales orders generating work orders and defining shipping location.
- Accurate and timely updates to tracking sheets and / or case management software as well as filing of all required documentation to produce and manufacture each PSI
- Scheduling and prioritization of the design and manufacturing of patient specific devices to ensure delivery of implants as planned.
- Timely communication of design and delivery status to the requesting surgeon and /or sales consultant ensuring that the implant is delivered to the proper location
- Collaborate with sales administration and customer service to help resolve order invoicing and customer credit issues.
- Collaborate with internal and external partners to ensure that all case information is communicated and understood and that case tasks and deliverables are completed as planned.
- Actively contribute to the continual improvements of operations and processes for patient specific device in order to improve team productivity and meet customer expectations.
- Generate tracking and status reports to help track case workload scheduling productivity and metrics against established standards and goals
Qualifications
Education:
- Associates Degree or equivalent
Experience and Skills:
Required:
- Excellent problem solving decision-making and root cause analysis skills in addition to interpersonal skills that foster conflict resolution as it relates to technical situations is required.
- Initiative and follow through in executing project responsibilities overcoming obstacles and balancing multiple priorities effectively through strong technical and/or project leadership experience.
- Proficiency utilizing the MS Office Suite (Word Excel PowerPoint etc.) is required.
Preferred:
- Experience in project management customer service or manufacturing planning
- Experience with Enterprise Resource Planning (ERP) software such as J.D. Edwards or SAP
- Experience with Product Life Cycle management software such as Windchill or Teamcenter
Other:
- 0-10% Travel
This job posting is anticipated to close on August 2 202. The Company may however extend this time-period in which case the posting will remain available on to accept additional applications
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource
Required Experience:
IC
Employment Type
Full-Time
