IT Support Consultant
IT Support Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Contract Position
Minimum Requirements:
- Proven working experience in IT support services or relevant experience
- Excellent knowledge of technical management and of computer hardware/software systems
- Sufficient understanding of the following technologies to allow for first line trouble shooting:
- SharePoint
- MCOP
- Zscaler
- Yealink IP Phones
- Ubiquiti
- HikeVision
- Handson experience with computer networks network administration and network installation
- Solution orientated and insightful with the ability to take initiative
- Good time management and administrative skills
- Honesty integrity and a customer centric disposition viewing both the organization and users as clients
Responsibilities:
- Provide support and troubleshooting for the clients current ICT environment.
- Respond to end user queries and requests.
- Manage vendor support including systems; network; communications; connectivity; security.
- Plan organize control and evaluate IT and electronic data operations.
- Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure systems and data.
- Coordinate and oversee vendors with respect to security of data network access and backup systems.
- Coordinate future installations and implementations.
- Identify problematic areas and advise on suitable solutions.
- Preserve assets information security and control structures.
Employment Type
Full Time
