IT BUSINESS ANALYST III
IT BUSINESS ANALYST III
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
Operational Effectiveness:
- Ensure operational excellence and effectiveness within the business unit.
- Design and document solutions providing innovative recommendations to positively impact business operations.
Project Management:
- Manage deliverables on multiple projects for the business unit and company.
- Oversee all Business Analystrelated phases of the project or service life cycle.
- Provide timely reporting of issues affecting project progress.
Cost Consciousness and Risk Management:
- Demonstrate cost consciousness and awareness of personal contribution to costs and productivity.
- Identify and escalate potential risks leading to increased costs.
- Prevent wastage and identify process improvements to contain and reduce costs.
Customer Experience Excellence:
- Deliver customer experience excellence aligned with organizational values and service standards.
- Build longterm relationships with customers based on trust.
- Collect and interrogate information and feedback to understand customer needs fully.
Project Coordination and Communication:
- Manage and monitor all Business Analystrelated phases of the project or service life cycle.
- Coordinate action and resolve conflicts.
- Interact and communicate with relevant personnel in the organization regarding business requirements.
Business Analysis and Strategy:
- Analyze business unit activities and trends against service standards and best practices.
- Present findings and work with the team to implement strategies addressing tactical and strategic goals.
- Analyze market trends and recommend adjustments or capitalize on current trends.
Process Improvement and Innovation:
- Review analyze and document business systems and user needs.
- Implement monitor and control business processes according to quality standards policies and compliance.
- Research enable and consult on improvements and opportunities to harness technology.
Quality Assurance and Documentation:
- Conduct quality assurance practices and procedures on enduser test plans.
- Design and document workflows ensuring accurate reflection of changes and outstanding issues.
- Advocate the appropriate level of quality by resolving important defects.
Professional Development and Teamwork:
- Assess own performance against competencies and skills required for delivery.
- Identify development needs and collaborate on effective solutions.
- Contribute to teamwork and inclusivity by working together to achieve team goals.
Continuous Learning and Industry Involvement:
- Continuously access documentation reports research and relevant information in the specialization area.
- Read widely to gather information from diverse sources.
- Analyze data and information relevant to the industry to gain insights into current and future trends.
- Actively participate in the industry or discipline beyond the immediate organizational environment.
Qualifications and Experience:
- Minimum Qualification: Grade 12 Certificate.
- Preferred Qualification: Relevant degree or diploma.
- Experience: 35 years as a Business Analyst in the financial and insurance sector.
Employment Type
Full Time
