Expert Professional Services Engineer - Networks
Expert Professional Services Engineer - Networks
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Salary Not Disclosed
1 Vacancy
Job Description
Expert Professional Services Engineer Networks
QUALIFICATIONS:
Essential:
- National High School Senior Certificate (or equivalent)
- Graduate or qualified by experience
- Cisco CCIE
Desirable:
- MikroTik MTCINE
- Huawei HCIE
- Fortinet NSE 7/8
ROLE RESPONSIBILITIES:
- Architecting and designing network infrastructure and connectivity solutions across multiple technologies and vendors
- Technical implementation and delivery of network infrastructure and connectivity projects in a lead capacity
- Technically lead presales and projects engagements around network infrastructure opportunities
- Documentation of solutions (e.g. architecture configuration and setup lowlevel design documentation)
- Working within a project management delivery methodology in a lead technical role
- Provide effective knowledge transfer and upskilling to relevant customer personnel to ensure an appropriate level of future selfsufficiency
- Play a lead role in transition of completed projects to the managed services support teams
- Perform projectrelated duties with regards to new and changing infrastructure deployments as required
- Act as an escalation point for managed service support team on very complex technical incidents for assistance and consultation
- Completing customer change requests including impact and risk analysis implementing out of hours where required as part of projects
- Provide technical consultancy to all other areas of the business to ensure the integrity performance and support of new opportunities
- Work closely with the solutions area of the business regarding developing new services and proposals
- Attend technical workshops with customers to clearly determine business and technical goals needs and requirements
Employment Type
Full Time
