Senior HEC Network Operations Engineer
Senior HEC Network Operations Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Senior HEC Network Operations Engineer
Minimum Requirements:
Experience
- Minimum 68 years relevant experience in a senior network engineer role at least 3 years in data center environments
Technical Skills
- Ability to solve complex infrastructure issues together with senior engineers of other technical domains
- Ability to lead a team of other engineers
- Ability to ensure high quality of submitted change requests and associated implementations of complex changes
- Implementation including associated risk assessments and mitigation strategies.
- Working on monitoring/orchestrator tools
- Knowledge of security aspects on systems
Other Skills
- Profound ITIL knowledge ability to guide/coach others
- Working via standard ITSM tools
- Technology Certification(s) CCNP/CCDE preferred
- ITIL certification/s
- experience in a customerfacing engineering role
Responsibilities:
- Ensure stability performance and security of the HEC network
- Perform and lead tasks associated with Service Requests and Incident Management Processes.
- Perform and lead lifecycle management/change management activities
- Perform and lead root cause analysis (RCA) and Problem management activities.
- Guide other support staff in performing their tasks
- Work with senior engineers from other domains (e.g. compute storage applications)
- Ensure a high level of quality of documentation.
- Contribute to service architecture and/or design reviews and optimization activities
- Represent the Network team toward external customers and/or internal LoBs and/or vendors
Employment Type
Full Time
