Senior Data Analyst
Senior Data Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Key Performance Objectives:
- Perform analysis to uncover potential ARPU uplift opportunities on subscriber cohorts for bespoke targeting and treatment.
- Work closely with the Customer Engagement team to unlock customer insights to support broader strategic initiatives.
- Conduct adhoc deeper dives to provide insights on performance and enable decision making.
- Track and report effectively to senior management on all CVM campaigns and activities
- Develop and maintain endtoend financial models to manage the lifecycle of CVM commercial activities.
- Provide analytics solutions to business to help maximize profit on Offers and Campaigns.
- Develop datadriven business case propositions for campaigns and offers and present to management.
- Develop and maintain forecasting models to support strategic and operational offer management.
- Provide innovative ways to support the implementation and effective execution of the customer value and retention strategies
- Collate all applicable data and information relating to CVM activities and prepare all pertinent analytics and operational insights
- Provide continual operational enhancements based on historical performance forecasts test cases POC results etc.
- Implement practical strategies for continual analytical improvement to deepen understanding of customer behaviour and improve efficiency of CVM activities
Qualifications Essential:
- Degree in Quantitative field (Finance Mathematics Statistics Accounting Computer Science Engineering Finance or Similar)
Qualification Preferred:
- Post Grad Advantageous (preferably in Computer Science Mathematics Statistics Engineering Finance or Similar)
Experience:
- A minimum of 5 8 years of relevant experience guiding commercial operations through rigorous datadriven methods
- Analytical financial and business strategy skills
- Experience in endtoend management forecasting and financial modelling of CVM commercial activities
- Able to clearly communicate findings verbally and visually
- Able to work with large datasets in Excel Python SQL etc.
- Experience with continuous measurement and evaluation of all commercial activities with feedback to business strategy
Technical Competencies
- Data Analysis
- Subscriber Analytics
- Financial Modelling
- Forecasting
- Business Case Development
- Excel SQL Python etc.
- Project Management
- Cost/Budget Management
- Customer Expectation Management
- Business Acumen
Employment Type
Full Time
