IT Support Analyst
IT Support Analyst
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1 Vacancy
Job Description
- Deliver responsive technical support for desktop issues Office 365 Exchange Online and network infrastructure.
- Administer and support security systems including Mimecast and firewalls to ensure a secure and stable environment.
- Configure deploy and maintain computer systems while managing IT assets and software licenses.
- Provide excellent customer service and contribute to IT projects with a solutionsfocused approach.
- Develop and maintain clear documentation to support knowledge sharing and operational efficiency.
- Relevant IT certifications (e.g. CompTIA A / N CCNA MCITP etc.)
- Proficient in troubleshooting desktop issues and diagnosing technical issues across various systems.
- Experienced in managing Office 365 including Exchange Online and supporting Office 365 apps and CRM systems.
- Knowledgeable in administering Mimecast and familiar with firewalls.
- Possesses strong written and verbal communication skills and demonstrates excellent prioritisation abilities.
- Experience with Microsoft Exchange and networking concepts (wireless wired switches VLANs telephones).
- J106907
Employment Type
Full Time
Key Skills
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