Product Support/IT Support Specialist
Product Support/IT Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 20 - 22
1 Vacancy
Job Description
VIVO is a U.S. based company that designs manufactures and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts TV carts projector screens and mounts height-adjustable desks stand to sit desk mounts computer cases network cable and other miscellaneous categories.
VIVO offers a robust benefits package including free health insurance for employees a generous paid time off package and a fun and dynamic work culture.
Flexible 40 hour shift. Team coverage M-F 8am-7pm and remote Sat 10am-2pm
The Product Support / IT Support Specialist is a hybrid role responsible for both Product Support for customers and IT support services. The primary focus will be on providing support to customers and in house Customer Support representatives while also providing technical support for internal systems and general IT infrastructure.
Skills & Qualifications:
- High school diploma required. Bachelors Degree in Computer Science Information Systems or similar major preferred
- Demonstrated ability in problem solving and troubleshooting strongly preferred
- Proficiency with Google Workspace applications (Docs Sheets Slides etc) or Microsoft Office applications (Word Excel PowerPoint etc) preferred
- Experience with aptitude or willingness to learn CAD / 3D modeling a plus
Required Experience:
Junior IC
Employment Type
Full-Time
