Technical Support Specialist
Technical Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You will work closely with internal teams and external merchants to keep systems running investigate failures and get to the root of problems addition you will work on real infrastructure challenges for high-traffic platforms with a focus on the following:
- API issues / API troubleshooting
- Platform stability and system monitoring
- Post-integration troubleshooting
- Escalations and transaction-level support
This role is ideal for a technical proactive self-starter who enjoys working close to the product understands how platforms behave in production thrives on challenges and is a solutions-focused team player.
Requirements:
- Strong troubleshooting ability especially in complex system environments especially related to APIs integration
- Solid experience working with RESTful APIs and Postman
- Proficient in various coding languages (JavaScript Python or C#) to troubleshoot code-level problems
- Experience handling technical escalations or platform incidents including experience in escalating to engineering teams
- Exposure to payment systems transactional platforms or related environments
Email qualifying CVs emailprotected.
Required Experience:
Unclear Seniority
Employment Type
Contract
