Collections Specialist
Collections Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Collections Specialist
About the Position
Mimecast Finance is looking for a Collections Specialist to join our team. The Collection Specialist is responsible for facilitating the communication and relationship building necessary to collect the invoices due from client within specified payment terms.
What Youll Do:
Actively manage a list of customer accounts to ensure payment is received on time. This includes facilitating daily collection calls and/or electronic correspondence with clients while ensuring acceptable level of delinquency for assigned accounts.
Provide customer assistance relating to collection issues and refunds
Process and review account adjustments resolve client discrepancies and short payments
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Enlist the efforts of sales customer service and management when necessary to assist in the collection process
Provide excellent and considerate service to customers partners and other departments within the Company
Assist with metrics reporting and other cash and credit related reconciliations
Assist with cash/ACH application as needed
What We are Looking For:
1-3 Years Corporate Collections experience
1-4 years Knowledge of Billing and Collections procedures
Accounts Receivable experience
Goal oriented and strong attention to detail
Commitment to excellent customer service
Excellent written and verbal communication skills
Excellent organizational and problem-solving skills
Ability to prioritize and manage multiple responsibilities
Ability to work independently and in a team environment
Proficiency with MS Office suite
Netsuite experience or comparable ERP system preferred
What We Bring:
Mimecast offers formal and on the job learning opportunities maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle and importantly - working in cross functional teams to build your knowledge!
Our Hybrid Model:
We provide you with the flexibility to live balanced healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week because working together in person:
Fosters a culture of collaboration communication performance and learning
Drives innovation and creativity within and between teams
Introduces employees to priorities outside of their immediate realm
Ensures important interpersonal relationships and connections with one another and our community!
The RSA base salary range for this position is -ZAR Annual base benefits. This reflects the minimum and maximum target for new hire salaries for this position. Our salary ranges are determined by role level and location. These factors and individual capabilities will also determine the individual pay offered.
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DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
