Lead Associate - WFM
Lead Associate - WFM
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Engagement
Communication skills
Problem Solving
Planning & Organising
Risk Management
Incident Management
Data Analysis
Stakeholder Management
Client Communication
Report writing
Sound working knowledge of the latest Microsoft packages (Word Excel PowerPoint & Outlook)
Attention to detail
Qualifications :
Essential
Matric / Grade 12 or international equivalent
Call Centre Maths
Industry relevant training courses including WFM processes terminology and tools
Preferred
A relevant qualification in BA/BS degree required preferred economics statistics business or equivalent education
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
