Our client in the service sector is seeking an experienced and dedicated Housekeeping Manager to join their team.
Salary and Benefits:
Main Responsibilities:
- Oversee and manage all housekeeping operations to ensure high standards of cleanliness hygiene and presentation throughout the facility.
- Supervise train and schedule housekeeping staff to maintain consistent service quality and productivity.
- Conduct regular inspections of guest rooms public areas and staff facilities to ensure standards are met and maintained.
- Manage laundry operations and ensure timely delivery of clean linen and uniforms.
- Monitor inventory of cleaning supplies linens and guest amenities and coordinate timely procurement.
- Develop and implement housekeeping procedures and checklists in line with company policies and health regulations.
- Handle guest requests concerns and complaints professionally and efficiently.
- Ensure compliance with health and safety standards including proper handling and storage of chemicals.
- Prepare and manage departmental budgets including cost control and staffing needs.
- Liaise with other departments (e.g. maintenance front office) to ensure smooth operational coordination.
Key Skills:
- Strong leadership and team management abilities.
- Excellent attention to detail and high standards of cleanliness.
- Organizational and time management skills.
- Effective communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Knowledge of housekeeping equipment materials and cleaning techniques.
- Ability to train motivate and evaluate team performance.
- Budgeting and stock management knowledge.
- Familiarity with housekeeping software and reporting tools.
Qualifications:
- Diploma or Certificate in Hospitality Management Housekeeping Operations or related field.
- Minimum 3 5 years of experience in housekeeping with at least 1 2 years in a supervisory or managerial role.
- Strong understanding of hygiene and safety standards in hospitality environments.
- Experience in managing teams and coordinating across departments.
- Basic computer skills (MS Office; experience with housekeeping software is an advantage).