drjobs Housekeeping Supervisor

Housekeeping Supervisor

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1 Vacancy
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Job Location drjobs

Harare - Zimbabwe

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Our client in the service sector is seeking an experienced and dedicated Housekeeping Supervisor to join their team.

Salary and Benefits:

  • Negotiable.

Main Responsibilities:

  • Supervise and coordinate the day-to-day activities of housekeeping staff to ensure high standards of cleanliness and presentation in guest rooms public areas and back-of-house facilities.
  • Conduct routine inspections to ensure rooms and common areas meet established cleanliness and maintenance standards.
  • Assign duties to staff and ensure efficient shift scheduling based on occupancy and operational needs.
  • Train new housekeeping staff and provide ongoing guidance to maintain consistent performance and service quality.
  • Monitor stock levels of cleaning supplies linens and amenities and report shortages to the Housekeeping Manager.
  • Address and resolve guest complaints or requests promptly and professionally.
  • Ensure adherence to health and safety regulations and proper handling of cleaning chemicals and equipment.
  • Assist in preparing daily housekeeping reports and maintaining accurate records of room status and staff performance.
  • Coordinate with maintenance and front office teams to ensure smooth communication and workflow.
  • Support the Housekeeping Manager in achieving departmental goals and upholding service standards.

Key Skills:

  • Strong leadership and supervisory skills.
  • Excellent attention to detail and high standards of cleanliness.
  • Good organizational and time management abilities.
  • Strong communication and interpersonal skills.
  • Ability to train guide and motivate staff.
  • Problem-solving skills and the ability to remain calm under pressure.
  • Basic knowledge of housekeeping tools materials and techniques.
  • Familiarity with health safety and hygiene protocols.
  • Ability to work flexible hours including weekends and holidays.

Qualifications:

  • Certificate or Diploma in Hospitality Housekeeping Operations or a related field (preferred).
  • Minimum 2 3 years of housekeeping experience with at least 1 year in a supervisory or team leader role.
  • Knowledge of housekeeping procedures safety standards and quality control.
  • Experience using housekeeping checklists and reporting tools.
  • Basic computer literacy is an added advantage.

Employment Type

Full Time

Company Industry

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