Store Administrator - Zambia
Store Administrator - Zambia
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Job Description
Our client is seeking a Store Administrator to join their Zambia based team.
This role provides essential administrative support to the store serving as the backbone of its back-office operations. The focus is on ensuring smooth and efficient day-to-day activities with a strong emphasis on customer service and logistical support.
Salary and Benefits:
- Negotiable
Responsibilities:
- Processing customer payments and issuing invoices/receipts/credit notes.
- Handling cash deposits and other financial transactions accurately and efficiently adhering to established procedures and security protocols.
- Managing the stores petty cash.
- Reconciling daily sales and banking.
- Auditing and maintaining robust cash handling procedures including security measures to safeguard cash assets and prevent fraud or loss.
- Providing excellent customer service related to cash management enquiries and transactions resolving issues promptly and professionally.
- Maintaining the highest standards of integrity in handling cash and financial transactions.
- Preparing daily weekly and monthly financial reports for management.
- Regularly monitoring outstanding debts and proactively following up on overdue payments.
- Monitor & report outstanding cash sales.
- Effectively encourage customers to pay their invoices on time.
- Maintaining accurate and up-to-date records of financial and customer information.
- Ensuring the smooth operation of the office including managing supplies equipment and facilities.
- Maintaining a tidy and organised reception and front office store area.
- Adhering to relevant regulations and procedures related to record keeping and data management.
- Providing a range of administrative tasks such as scheduling data entry managing correspondence and handling enquiries.
- Overseeing the receipting and dispatching of stock ensuring accuracy of deliveries.
- Reconciling orders for stock received (GRVs)
- Categorizing and prioritizing products for efficient management and retrieval.
- Monitoring inventory levels and notifying management of low stock levels or discrepancies.
- Analyzing sales patterns and other factors to predict future demand and adjust inventory accordingly.
- Determining when to replenish stock to avoid shortages and minimize carrying costs.
- Assisting with stock takes and inventory checks.
- Regularly assess store operations to identify potential compliance issues such as violations of health and safety regulations data privacy laws or internal policies.
- Provide training to store staff on relevant compliance topics ensuring they understand their responsibilities and how to comply with regulations.
- Identify potential compliance risks and develop strategies to mitigate them working with store management to implement preventative measures.
- Maintain accurate records of compliance activities including audits training and incident reports and report findings to appropriate personnel.
- Keep abreast of changes in relevant laws regulations and industry standards to ensure the store remains compliant.
Key Skills:
- 1-2 years experience in Retail industry in similar position.
- 4 years experience in Tyre Retail industry in similar position.
- Basic Tyre product knowledge is advantageous.
- Ability to work with and lead team members.
- Strong background in Retail Operations.
- Inventory management experience.
- Financial Acumen: understanding of accounting principles cash handling and reconciliation.
- Excellent interpersonal and communication skills.
- Strong customer-centric approach and customer service skills.
- Reliability & Professionalism: Punctual dependable and able to maintain confidentiality.
- Good organisational skills: meticulous detail-oriented and able to manage priorities effectively.
Qualifications:
- Minimum qualification of a Finance Diploma or equivalent.
- A Degree in Accounting or related is preferred.
- Computer literacy and proficiency in payment and financial systems (Sage).
Employment Type
Full-time
Key Skills
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