Branch Manager Coperbelt and Northwestern Region
Branch Manager Coperbelt and Northwestern Region
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Job Description
About Us:
Key Responsibilities:
- Identify develop and close new business opportunities through direct sales channels.
- Oversee and manage IT service delivery across all client accounts in the region.
- Build and maintain strong relationships with key clients and government institutions in the region.
- Manage and grow relationships with existing key accounts to maximize customer satisfaction and loyalty.
- Address escalated customer issues and operational challenges
- Represent leading OEM vendors including Dell HP Cisco Microsoft Sage ERP VMware Symantec Avaya Veeam NetApp Oracle EATON and APC.
- Prepare and submit proposals bids and responses to Requests for Proposals (RFPs) in line with customer requirements.
- Play a key role in business pitches and ensure successful onboarding of new clients.
- Achieve or exceed set sales targets and KPIs on a monthly quarterly and annual basis.
- Act as the primary liaison between clients and internal departments to coordinate the delivery of products and services.
- Conduct regular client meetings to review account performance identify new needs and propose appropriate ICT solutions.
- Stay current with market trends competitor activities and OEM updates to maintain a competitive edge.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
Requirements
Qualifications:
- Education: Bachelor s Degree or Diploma in Information Technology or related field.
- Experience:
- Minimum of 3 years in a sales or pre-sales role in the ICT industry and at least two years experience in a leadership role
- Willingness to travel within the assigned region.
- Proven experience selling servers storage and cyber security solutions to corporate clients.
- Industry Knowledge:
- Strong understanding of the ICT landscape with technical familiarity in:
o Servers (HPE Dell Lenovo)
o Storage (NetApp Dell EMC HPE)
o Cyber Security (Cisco Fortinet Palo Alto Sophos)
Skills & Competencies:
Strong account management and client relationship skills.
Excellent communication negotiation and presentation skills.
Self-motivated ambitious and results driven.
Focused accountable responsible and dedicated to delivering results.
Proficient in MS Office (Word Excel PowerPoint).
Employment Type
Full Time
