Lodge/Villa Manager
Lodge/Villa Manager
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18000 - 22000
1 Vacancy
Job Description
Kendrick Recruitment is currently seeking a dedicated and experienced Lodge/Villa Manager to join the management team at a prestigious luxury private game reserve in the Eastern Cape. This is an exceptional opportunity for a hospitality professional who is passionate about delivering world-class service and maintaining the highest operational standards in a remote high-end environment.
Key Responsibilities:
Oversee food beverage housekeeping and garden services to ensure a premium guest experience at the exclusive-use villa.
Provide exceptional guest engagement with a warm personalised and professional approach tailored to high-end clientele.
Lead and inspire a team to deliver outstanding service to guests of all ages.
Manage administration budgeting ordering and stock control related to villa operations.
Collaborate with the broader management team and assist at other lodges when the villa is unoccupied.
Maintain high standards in line with the reserve s Best Operating Practices.
Uphold the core values of the organisation in all daily operations.
Requirements:
Positive energetic and dynamic attitude with a willingness to assist across departments.
Strong commitment to guest satisfaction and attention to detail throughout the guest experience.
Proven ability to foster successful teamwork and build strong internal relationships.
Extensive experience in overseeing multiple lodge departments.
Excellent interpersonal skills including HR experience and team leadership.
Proficiency in Microsoft Office with strong Excel skills and experience with ResRequest and SAGE.
Solid background in housekeeping management.
Ability to work long hours and manage time effectively.
Availability to work a 6-weeks-on 2-weeks-off schedule (subject to operational requirements).
Strong knowledge of Food and Beverage is essential.
Hospitality Diploma or equivalent qualification required.
Fluent and confident English communication and hosting abilities.
Eagerness to contribute to the smooth operation of the lodge environment.
Minimum of 2 years experience in a 5-star luxury villa or international hotel setting.
This role offers a unique opportunity to work in one of South Africa s most beautiful natural settings with the chance to make a real impact in a top-tier hospitality operation. Candidates who meet the above criteria are encouraged to apply.
Please note: If no response is received within 7 working days kindly consider your application unsuccessful.
Employment Type
Full Time
