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A well-established and rapidly expanding player in the heavy equipment and truck body manufacturing industry is currently seeking a Business Development and Aftersales Manager to be based in Gqeberha. This role plays a key part in driving sales performance ensuring superior customer aftercare and aligning commercial strategy with operational execution.
Business Development: Identify evaluate and pursue new opportunities in the truck body applications and component sectors. Collaborate with Engineering and Finance to develop customized solutions including laser-cut and bent parts.
Sales Leadership: Execute and manage strategic sales plans aligned with revenue targets. Own the full tender submission process and maintain strong dealer and customer relationships to maximize conversion.
Aftersales and Warranty Management: Oversee aftersales services including warranty claims management working closely with service providers to ensure timely customer support and satisfaction.
Marketing Coordination: Lead integrated marketing campaigns and manage the creation of marketing collateral including digital content product specs and event materials to reinforce brand visibility.
Team and Stakeholder Management: Lead and mentor a cross-functional team ensuring alignment across production engineering finance and sales. Represent the company professionally in all external engagements.
Strategic Planning: Monitor industry trends develop long-term strategies for business expansion and implement aftersales improvements based on customer feedback and competitor analysis.
Tertiary qualification in Business Management Sales Marketing Engineering or related field.
10 years of experience in sales marketing or engineering within the truck or motor/body application industry.
Proficiency in Microsoft Office SAP and Truck Science; basic CAD knowledge is advantageous.
Strong CRM proficiency (e.g. Salesforce HubSpot) data analysis and contract management skills.
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Required Experience:
Manager
Full-Time