Voice and Internet Technician
Voice and Internet Technician
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Install configure and maintain MikroTik routers switches and access points according to network standards
Deploy and support VoIP systems including Yeastar PBX Yealink IP phones and SIP trunking services
Set up internet services such as fibre LTE failover microwave links and bandwidth balancing
Configure firewall rules NAT VPN tunnels VLANs PPPoE and DHCP servers
Troubleshoot LAN/WAN IP routing and VoIP issues using diagnostic tools
Conduct site assessments document configurations and maintain updated network diagrams
Ensure all deployments adhere to structured cabling and network security standards
Work with the technical and support teams to resolve escalated connectivity and voice faults
Update firmware and apply patches across all networking and voice hardware platforms
Complete job cards installation reports and maintain accurate asset registers
Requirements
Education & Certifications:
Matric / Grade 12 (Compulsory)
MikroTik MTCNA (Required)
MikroTik MTCRE CCNA or other network certifications (Advantageous)
VoIP or PBX training (Yeastar 3CX or equivalent) preferred
Valid driver s license and own reliable transport
Clear criminal record
Experience:
2 4 years experience in field installation of internet and VoIP services
Hands-on experience with MikroTik RouterOS WinBox and WebFig
Working knowledge of VoIP architecture PBX configuration and SIP routing
Practical exposure to routing NAT VLANs IP addressing and sub netting
Familiarity with structured cabling network cabinets and wireless bridge configuration
Soft Skills:
Excellent problem-solving and fault diagnosis skills
Strong communication and customer interaction ability
Ability to work independently and under pressure
Attention to detail with a high level of technical documentation discipline
Benefits
Included Benefits:
Travel allowance or company vehicle (if full-time field role)
Mobile phone/data allowance
Branded tools and company apparel
Access to advanced MikroTik and VoIP training
Career advancement into Senior Technician or Network Engineer roles
MikroTik RouterOS configuration (NAT, DHCP, VPN, Firewall, Routing) VLAN setup and management WAN failover and load balancing PPPoE and hotspot configuration Wireless bridge installation and setup (Ubiquiti, Tenda, etc.) IP addressing, subnetting, and basic TCP/IP troubleshooting VoIP system setup and support (Yeastar PBX, SIP trunking, Yealink phones) SIP routing and QoS optimization for voice networks Fiber, LTE, and microwave internet deployment Structured cabling knowledge (Cat5e, Cat6, patch panel termination) Network switch configuration and cabinet management Network diagnostics using tools like WinBox, ping, traceroute, IP scan Understanding of basic network security practices Reading and interpreting network diagrams and floor plans Documentation and configuration backups Customer service and onsite support etiquette Ability to work independently and resolve field issues under pressure
Education
MikroTik Certified Network Associate (MTCNA) Required MikroTik Certified Routing Engineer (MTCRE) Advantageous VoIP / PBX Configuration Training (Yeastar, 3CX, or equivalent) Advantageous Basic Networking Certification (CompTIA Network+, Cisco CCNA) Preferred Working at Heights Certification (if required for site installations) Recommended Health & Safety / SHE Rep Training Beneficial for compliance on large sites
Employment Type
Full Time
