Our Client a global analytics and digital solutions company is currently seeking to employ the services of an Engagement Lead/Client Partner. This permanent opportunity is based in Johannesburg South Africa.
Role Focus: The Engagement role focuses on client engagements and growth within the organisations banking accounts. As the Lead/Client Partner you will drive client engagements manage end-to-end sales cycles and deliver operational excellence. The role requires a deep understanding of the banking domain proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders.
What the role entails:
Client Engagement and NPS Growth and Operational Delivery with existing banking accounts
Be responsible for the sales cycle from deal origination to closure (signed contract) and successful handover to the Operation Management
Bring an understanding of the marketplace and competitor offerings to drive the Organisations growth strategy and investments
Act as Client Partner to the Banking Domain and be responsible for significantly growing the Organisations revenues within existing accounts
Propose - Submit and handle proposals with full ownership and accountability for the opportunity. Work closely with the sales enablement teams to ensure high quality of proposals
Experience and Background Required
MBA or post-graduate or equivalent professional qualification
12 years of post-qualification experience
Account Management experience within Banking domain
Experience managing relationships with Director Managing Director CDOs CROs CIOs
Balance multiple concurrent deals to achieve challenging growth targets
Effectively identify and translate client needs into the Organisation. Develop an understanding of customers business needs matching them with the Organisations capabilities and developing winning proposals for the Organisation
Work effectively across the Organisation and partner with the appropriate team members to demonstrate the depth and breadth of the Organisations solutions
Be a key intermediary between the service delivery team and the customer
Astute at identifying and qualifying opportunities within an existing account base be able to develop strong relationships at potential client organisations and have the proven ability to convert these relationships into commercial engagements
Behavioural Competencies
Strong Communication & Interpersonal Skills
Advanced presentation skills coupled with solid executive presence and the ability to establish
Good people management skills - highly professional in dealings with clients and co-workers
Ability to deal with unexpected and/or delicate situations calmly and with sound judgment
Ability to manage multiple projects and meet deadlines under pressure
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