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Our client is an international nonprofit organization operating in Vietnam. It delivers a variety of programs focused on social development and community impact. The organization is entering a phase of operational transformation with a renewed emphasis on organizational effectiveness and long-term sustainability.
This is a unique opportunity to contribute directly to that effort working with the national leadership to help shape and execute the next chapter of the organizations development in Vietnam.
Working Location: Ho Chi Minh City Vietnam
Working Time: Monday to Friday standard office hours with flexibility as needed for the business. Occasional travel within Vietnam and internationally may be expected.
Employment Type: Full-time
Compensation: Competitive package aligned with the nonprofit sector
Reporting Line: Country Director
Team Management: No direct reports initially; scope may evolve over time
The Chief of Staff will serve as a strategic and operational partner to the Country Director. This role focuses on improving internal coordination enhancing execution across key initiatives and facilitating external engagement. It is ideally suited for individuals with a strong desire to make an impact in Vietnam and those who bring a structured hands-on approach to leadership support and organizational improvement.
Serve as the primary point of coordination for the Country Director across internal and external stakeholders
Strengthen operational clarity and delivery across departments and cross-functional initiatives
Support the development of systems and processes that improve organizational efficiency and responsiveness
Gradually take ownership of selected internal functions depending on performance and organizational needs
Core Responsibilities:
Drive the execution of leadership priorities by coordinating across internal teams and external stakeholders
Prepare internal and external communications manage meeting agendas and ensure timely follow-up
Support engagement with public institutions community stakeholders and other partners
Help draft standard operating procedures structure performance tracking systems and introduce basic KPI monitoring
Review and rationalize the use of productivity and communication tools primarily based on Microsoft and Teams
Act as a cultural and operational bridge for the Country Director helping navigate local dynamics and team expectations
Additional Responsibilities:
Assist with internal HR processes including onboarding documentation and performance evaluation
Participate in initiatives to improve internal alignment role clarity and accountability
Support broader organizational renewal efforts over time in line with strategic priorities
Education & Qualifications:
Bachelors degree in Business Administration Public Policy Development or a related field
A masters degree or additional training in organizational management or nonprofit leadership is a plus
Professional Experience:
Minimum 5 years of experience in operations program coordination or strategic support roles
Strong track record managing cross-functional collaboration and supporting senior leadership
Experience working with or engaging public institutions is highly preferred
Prior experience in nonprofit or mission-driven organizations is beneficial but not required
Technical & Operational Skills:
Proficiency with Microsoft Office and Microsoft Teams for internal coordination and communication
Comfortable introducing and managing structured workflows and tracking systems
Familiarity with local labor regulations and basic HR processes (e.g. recruitment performance tracking internal compliance)
Highly organized with a practical mindset and strong attention to detail
Mature interpersonal judgment with the ability to build trust and navigate sensitive dynamics
Calm discreet and dependable under pressure
Motivated by outcomes and impact not titles or hierarchy
Committed to making a meaningful contribution to Vietnams social development
Full Time